19 current active calls
11 calls ringing
2 calls waiting for agents
0 calls in IVR
23 agents logged in
15 agents in calls
5 agents waiting
2 paused agents
1 agents in dead calls
VICIDIAL: Calls Waiting 2009-03-30 23:11:16
+--------+--------------+--------------+-----------------+---------+------------+----------+
| STATUS | CAMPAIGN | PHONE NUMBER | SERVER_IP | DIALTIME| CALL TYPE | PRIORITY |
+--------+--------------+--------------+-----------------+---------+------------+----------+
| LIVE | INBOUND2 | 3105551545 | 192.168.1.100 | 0:23 | IN | 0 |
| LIVE | INBOUND2 | 3105553450 | 192.168.1.100 | 0:15 | IN | 0 |
+--------+--------------+--------------+-----------------+---------+------------+----------+
VICIDIAL: Agents Time On Calls Campaign: |TESTCAMP| 2009-03-30 23:11:16
+------------+--------------------+--------------+-----------+----------+------------+---------+------------+-------+
| STATION | USER | USER GROUP | SESSIONID | STATUS | CUST PHONE | MM:SS | CAMPAIGN | CALLS |
+------------+--------------------+--------------+-----------+----------+------------+---------+------------+-------+
| Zap/14-1 | 1102 | ROOMA | 8600068 | READY | | 0:14 | TESTCAMP | 428 |
| Zap/21-1 | 2139 | ROOMA | 8600067 | READY | | 0:03 | TESTCAMP | 618 |
| Zap/18-1 | 2111 | ROOMA | 8600054 | READY | | 0:14 | TESTCAMP | 519 |
| Zap/1-1 | 2331 | ROOMA | 8600061 | READY | | 0:15 | TESTCAMP | 304 |
| Zap/15-1 | 1099 | ROOMA | 8600057 | READY | | 0:04 | TESTCAMP | 504 |
| Zap/9-1 | 1741 | ROOMA | 8600055 | INCALL A | 6615559038 | 5:01 | TESTCAMP | 434 |
| Zap/4-1 | 1159 | ROOMA | 8600072 | INCALL I | 2095553064 | 3:39 | TESTCAMP | 48 | 0 INBOUND2
| Zap/5-1 | 2269 | ROOMA | 8600064 | INCALL I | 6615552197 | 3:05 | TESTCAMP | 54 | 0 INBOUND2
| Zap/6-1 | 1625 | ROOMA | 8600066 | INCALL I | 2095553364 | 2:49 | TESTCAMP | 48 | 0 INBOUND2
| Zap/8-1 | 1091 | ROOMA | 8600062 | DEAD A | | 2:45 | TESTCAMP | 143 |
| Zap/23-1 | 2123 | ROOMA | 8600069 | INCALL I | 6615552455 | 2:07 | TESTCAMP | 17 | 26 INBOUND2
| Zap/11-1 | 2067 | ROOMA | 8600071 | INCALL A | 7075554268 | 2:05 | TESTCAMP | 562 |
| Zap/20-1 | 1921 | ROOMA | 8600065 | INCALL A | 3235553720 | 1:24 | TESTCAMP | 498 |
| Zap/12-1 | 2035 | ROOMA | 8600052 | INCALL A | 3235555817 | 1:23 | TESTCAMP | 569 |
| Zap/22-1 | 2234 | ROOMA | 8600056 | INCALL A | 3235557914 | 1:23 | TESTCAMP | 560 |
| Zap/19-1 | 1768 | ROOMA | 8600063 | INCALL A | 7145558198 | 1:01 | TESTCAMP | 127 |
| Zap/2-1 | 1080 | ROOMA | 8600074 | INCALL I | 7075559714 | 1:00 | TESTCAMP | 56 | 0 INBOUND2
| Zap/24-1 | 2342 | ROOMA | 8600070 | INCALL A | 3235554118 | 0:34 | TESTCAMP | 472 |
| Zap/17-1 | 2246 | ROOMA | 8600058 | INCALL A | 7145550864 | 0:22 | TESTCAMP | 527 |
| Zap/13-1 | 2224 | ROOMA | 8600053 | INCALL A | 3605555073 | 0:05 | TESTCAMP | 461 |
| Zap/16-1 | 1096 | ROOMA | 8600060 | INCALL I | 7075556320 | 0:04 | TESTCAMP | 11 | 26 INBOUND2
| Zap/10-1 | 1731 | ROOMA | 8600051 | PAUSED | | 7:16 | TESTCAMP | 28 |
| Zap/7-1 | 1809 | ROOMA | 8600059 | PAUSED | | 0:04 | TESTCAMP | 14 |
+------------+--------------------+--------------+-----------+----------+------------+---------+------------+-------+
23 agents logged in on all servers
System Load Average: 1.79
- Agent waiting for call
- Agent waiting for call > 1 minute
- Agent waiting for call > 5 minutes
- Agent on call > 10 seconds
- Agent on call > 1 minute
- Agent on call > 5 minutes
- Agent Paused > 10 seconds
- Agent Paused > 1 minute
- Agent Paused > 5 minutes
- Agent on a dead call
|