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Dial Sequence Feature

 
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Would you like to have this feature in ViciDial?
Yes
100%
 100%  [ 2 ]
No
0%
 0%  [ 0 ]
Total Votes : 2

Author Message
WanCaSil



Joined: 08 Feb 2010
Posts: 2

PostPosted: Mon Feb 08, 2010 12:26 pm    Post subject: Dial Sequence Feature Reply with quote

I'm new to the forum and searched everywhere without finding a way to implement this:

## Defining a dial sequence in a multiple dialing number campaign (more than 2 dialing numbers)##


Ex.: Lead = "Customer A - Phone 1 - Phone 2 - Phone 3"
Dial Sequence would be:
Dial Phone 1 until reaching X retries without connection, then
Dial Phone 2 until reaching X retries without connection, then
Dial Phone 3 until reaching X retries without connection. STOP


Would like to join people in order to check if it is possible or if there is anyone doing it somehow.
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mflorell
Site Admin


Joined: 07 Jun 2006
Posts: 10860
Location: Florida

PostPosted: Mon Feb 08, 2010 3:06 pm    Post subject: Reply with quote

This does not currently exist, but would take quite a bit of programming to enable within the current Auto-Alt dialing featureset.
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