vicidial.org

voipvip · Joined: 22 Apr 2008 Posts: 1

Can any body let me know what it takes to have vicidial application branded on a company name?

mflorell · Posted: Tue Apr 22, 2008 9:21 pm Post subject:

Could you be a little more specific?

Anyone can change the name that appears on the pages from VICIDIAL to anything else. However, the GPL license must still be in effect and the disclaimers and copyright notices must stay in the code.

akib · Joined: 08 Sep 2008 Posts: 18

i have modified vicidial in all way
lyk in
look
added billing module
added outbound IVR
so can i sell it as my own product by taking licensing fee

mflorell · Posted: Sat Jun 13, 2009 10:23 am Post subject:

akib- you cannot charge a license fee for ViciDial or the alterations you have made to the ViciDial code. And if you alter the code of ViciDial in any way for a client you HAVE TO release the code.

You can charge licensing for separate applications you have developed.

Outbound IVR is already built into ViciDial as of 2.0.5.

akib · Joined: 08 Sep 2008 Posts: 18

so i can charge for billing module
n other module n do i have to release source code& iwould like to ask u one more thng tht the people who rebranded vicidial
& are charging per agent for it wht abt them

Op3r · Joined: 08 Jun 2006 Posts: 1262 Location: Manila

then what they are doing is kinda wrong akib.

Tell matt who are the people charging on per agent fee.
_________________
VICIDIALNOW - http://www.vicidialnow.org | Philippine Call Center Outsourcing

mflorell · Posted: Sun Jun 14, 2009 2:37 pm Post subject:

You can charge for your billing solution if it is not integrated into the code of ViciDial.

As for people charging per seat, they can only do this if it is a hosted service, not for an on-site install. Also, they too must release any changes they have made to the code.

d0rk · Joined: 29 May 2008 Posts: 3

There's one company in the Philippines that's charging per seat to their customers and they are one of the Authorized Partners of Vicidial. The Company is Next I.X., inc.

SHAME ON THEM! Mad

gardo · Joined: 15 Sep 2006 Posts: 1155 Location: Manila, 1004

There's nothing wrong charging on a per seat basis (as stated in the GPL). That's their business model. Here's a snippet from the GPL:

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.

To protect your rights, we need to prevent others from denying you these rights or asking you to surrender the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you modify it: responsibilities to respect the freedom of others.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the recipients the same freedoms that you received. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.

Based from the statement above, it really doesn't matter if you charge per seat or on a per project basis. As long as they don't claim that the software their using is theirs nothing is being violated.
_________________
VicidialNOW is now Goautodial

Empowering the Next Generation Contact Centers
http://goautodial.com
Linux User 121825 (http://counter.li.org)

Blog: http://vicidialnow.blogspot.com

d0rk · Joined: 29 May 2008 Posts: 3

Oh really? Very Happy

So everybody here can charge per seat as long as you give the source code to the customer. Am I right?

I know a center that uses NextIX system "Vicidial" Rolling Eyes

and they didn't receive any source code from the said company.

Im really confused. Matt the Creator of Vicidial said that its wrong to charge per seat but Gardo the Creator of VicidialNOW said that its ok to charge per seat. Shocked

gardo · Joined: 15 Sep 2006 Posts: 1155 Location: Manila, 1004

It's all about the GPL and not who's the creator of what software and system.

I'm saying that there's nothing illegal with charging on a per seat basis since that's their business model. Other companies have different marketing strategies and business models.

The center that uses NextIX system's "Vicidial" can ask for the source code from NextIX itself. They are bounded by the GPL since they're using Vicidial.
_________________
VicidialNOW is now Goautodial

Empowering the Next Generation Contact Centers
http://goautodial.com
Linux User 121825 (http://counter.li.org)

Blog: http://vicidialnow.blogspot.com

ykhan · Joined: 08 Jun 2006 Posts: 350

The basis is that if you charge for anything, it should be services rendered and not the application, i.e. you can charge for a per seat installation as long as you are charging for the services you provide in installing etc.

Matt and other moderators, correct me if I am wrong, but since the applciation runs in a web based environment, I don't really think its possible not to provide a client the source code.

I believe its just unethical to go to a client ans say that you can give them a dialing solution and call it your own just to charge exorbitant amounts of money for it.
_________________
Yousaf Khan
For installation and Support.
VoIP to North America from $0.009/min
Phone: +1 (647) 891-5426
Email: ykhan@duologuecommunications.com

gardo · Joined: 15 Sep 2006 Posts: 1155 Location: Manila, 1004

You can charge them for the software itself or for anything else. Check the snippet from the GPL above.

gmcust3 · Joined: 24 Oct 2009 Posts: 643

Can someone change the Vicidial Logo to ABC , keeping all and everything same ?

gardo · Joined: 15 Sep 2006 Posts: 1155 Location: Manila, 1004

Short answer. Yes.

Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.

To protect your rights, we need to prevent others from denying you these rights or asking you to surrender the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you modify it: responsibilities to respect the freedom of others.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the recipients the same freedoms that you received. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.

williamconley · Joined: 31 Oct 2007 Posts: 3606 Location: Orlando, FL

The way I read that, and *i'm not a laywer or a judge*, you CAN change it, but you have to give the client the original source code and your changes if it released under the quoted GPL. Which means, they'll know it was Vicidial. They'll know you made changes to it so it's not ORIGINAL Vicidial any more.

Also, as an extension, Vicidial will get the credit and copyrights for THAT CODE, and you will get the credit and copyrights for YOURS (or the changes you made to theirs).

Each reputation being separate in case there's a problem with either set of code, the reputation and copyrights are maintained by those who own them, and the blame (or kudos) land on the right heads.

You don't get to claim you wrote it (or imply it), except for the sections you DID write.

And you are required to "pass on" the Rights (pricing is not a right, that is COMPLETELY separate and not regulated). You are required to pass on this "Freedom" (they get to do to YOUR software just like you got to do to Vicidial, that is distribute it FREE if they choose, or for a Fee, and either modified or otherwise, you can't stop that, just require that all your original code and the GPL is available to the NEXT recipient as well).

This would apply, of course, ONLY to the changes made to Vicidial. If you have a completely new module (new files) not actually part of Vicidial, that could be a different story and handled differently.
_________________
Vicidial Installation - SugarCRM integration - Customization and Add-ons
We Bring It All Together.
www.PoundTeam.com

mflorell · Posted: Sat Oct 31, 2009 7:20 am Post subject:

One more point to mention, from version 2.0.5 and up the license is now the AGPLv2. It has some extra provisions in it as compared to the GPL, for more information please read the LICENSE.txt file.

williamconley · Joined: 31 Oct 2007 Posts: 3606 Location: Orlando, FL

And it is a very interesting read. There should be an official link directly to a copy of it available via http, though, without a full download being required for these types of discussions.
_________________
Vicidial Installation - SugarCRM integration - Customization and Add-ons
We Bring It All Together.
www.PoundTeam.com

mflorell · Posted: Sat Oct 31, 2009 4:19 pm Post subject:

Here you go:

http://www.vicidial.org/LICENSE.txt

williamconley · Joined: 31 Oct 2007 Posts: 3606 Location: Orlando, FL

there should also be money falling from the sky in front of my house.
_________________
Vicidial Installation - SugarCRM integration - Customization and Add-ons
We Bring It All Together.
www.PoundTeam.com

williamconley · Joined: 31 Oct 2007 Posts: 3606 Location: Orlando, FL

Funny. I didn't get a "here you go" on that one. Bummer.
_________________
Vicidial Installation - SugarCRM integration - Customization and Add-ons
We Bring It All Together.
www.PoundTeam.com

enterux · Joined: 30 Jun 2006 Posts: 6 Location: Mumbai

Hello,

As far as I know, GPL doesnt restrict anyone to charge anything provided the 4 freedoms are passed on.

Also that the 4 freedoms are only to the customers and not to everyone in the world (so you cant ask for source code unless you are my customer) and I am not liable to give you the source code unless you buy anything from me.

You can modify the source code, change name, charge per seat, charge seperately for the modifications or charge one lumpsum fee, the business model and decision is completely yours, GPL doesnt restrict any of these, as long as the freedom to modify the code is passed on.

So my dear friend, welcome to GPL Smile

Regards,
Mitul Limbani
_________________
Enterux Solutions,
The Enterprise Linux Company (R),
www.enterux.com

mflorell · Posted: Wed Dec 30, 2009 1:44 pm Post subject:

The AGPLv2 has an extra provision that the end users can demand the source code, not just the customer, so anyone that has any direct interaction with your altered code on any level can demand the source code if it is AGPv2 licensed.

If you have a hosted model and a customer leases two seats from you, one of the agents can demand the source code from you and you have to supply it.

williamconley · Joined: 31 Oct 2007 Posts: 3606 Location: Orlando, FL

you wouldn't want to post a link to that direct passage (or excerpt for easier searching through the license). i think that would be extremely explanatory, especially since there are a LOT of per-seat licenses out there for Vicidial that have been renamed but are OBVIOUS. And WHEN the switch to AGPLv2 went into effect (version, not date, of course).

May be less arguments, more clarity, and no catfights. LOL
_________________
Vicidial Installation - SugarCRM integration - Customization and Add-ons
We Bring It All Together.
www.PoundTeam.com

Op3r · Joined: 08 Jun 2006 Posts: 1262 Location: Manila

We had discussed this before

http://www.vicidial.org/VICIDIALforum/viewtopic.php?t=1168

Very Happy

As far I know you can charge them on a per seat basis (for support and system capability of course) provided you give the source code.

NEXT IX I believed cleaned up their acts. I think Matt already talked to them. As per being authorized distributor of VICIDIAL here in the philippines, I and them had a long winding email that resulted in a great ending. They are not the AUTHORIZED Distributor of VICIDIAL here in the philippines just a partner like me. see http://www.vicidial.com/partner/partners.html
_________________
VICIDIALNOW - http://www.vicidialnow.org | Philippine Call Center Outsourcing

williamconley · Joined: 31 Oct 2007 Posts: 3606 Location: Orlando, FL

That post is from 2006, and contains an "assertion" based on the licensing from that period, but no excerpts to demonstrate the points made.

The licensing has changed since then. Since it is old and does not contain an excerpt demonstrating that "leased seats" would require releasing the source code to the individual agents upon request or in any other manner ... it may not help as an "informative deterrent". Which is what I'm after.

The concept here (I would hope) would be to make this thread an EASY way to show everyone that this (code release to individual agents in a leased environment) is required and the map to why. So the next schmuck who tries to break the rule can simply be pointed to the license AND here for simplification and explanation.
_________________
Vicidial Installation - SugarCRM integration - Customization and Add-ons
We Bring It All Together.
www.PoundTeam.com