VERSION: 2.14-579a
BUILD: 161128-1746
© 2016 ViciDial Grou
ASterisk 1.8
Scratch install Ubuntu Server
Hi guys is it possible to chat with a group of agents or the agents group to a campaign, how to do it, Thanks a lot
GROUP CHAT WITH AGENTS ALIVE
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GROUP CHAT WITH AGENTS ALIVE
by ruben23 » Mon Mar 11, 2019 11:34 am
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
- ruben23
- Posts: 1161
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- Location: Davao City, Philippines
Re: GROUP CHAT WITH AGENTS ALIVE
by dspaan » Mon Mar 11, 2019 5:40 pm
Hi Ruben, did you get my PM?
Yes you can sent a chat message to a group of agents but their response will be split into individual chats, but before you can do that you have to specify the permissions under the usergroups for both admins and agents. Then from the admin screen top right you can use the chat feature.
Yes you can sent a chat message to a group of agents but their response will be split into individual chats, but before you can do that you have to specify the permissions under the usergroups for both admins and agents. Then from the admin screen top right you can use the chat feature.
Regards, Dennis
Vicibox 11.0.1
Version: 2.14b0.5
SVN Version: 3543
DB Schema Version: 1697
Build: 211208-1646
Vicibox 11.0.1
Version: 2.14b0.5
SVN Version: 3543
DB Schema Version: 1697
Build: 211208-1646
- dspaan
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- Location: The Netherlands
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