Clear data on realtime everyDay Operation

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Clear data on realtime everyDay Operation

Postby ruben23 » Thu Jul 28, 2016 4:31 am

HI guys,

Version:2.8b0.5
SVN Version:2561
DB Schema Version:1378

Hi how do i clear data on my Realtime screen on my Campaign everyday since data are accumulating and it does not empty every start of a new shifted. Any idea guys

Image
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
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Re: Clear data on realtime everyDay Operation

Postby mflorell » Thu Jul 28, 2016 6:21 am

What is your admin.php version and build? The ones in your signature don't match what I see on that screenshot.
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Re: Clear data on realtime everyDay Operation

Postby hansg » Thu Jul 28, 2016 7:45 am

Go to admin => System Settings.

Check your "Active Voicemail Server" Make sure it is your server ip.
Then "Reload Dial Plans on Servers" on the same page but near the bottom.
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Re: Clear data on realtime everyDay Operation

Postby ruben23 » Fri Aug 11, 2017 6:06 pm

@Matt, this is another server i have sorry,

this is my admin Build and version:

VERSION: 2.12-555a
BUILD: 160508-1948
© 2016 ViciDial Group

I wanted to clear the data accumulated during my shift on the campaign realtime, how do i do that everyday, everyday should be empty so to populate again with new shift everyday, any idea Matt.?
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Clear data on realtime everyDay Operation

Postby ruben23 » Fri Aug 11, 2017 6:09 pm

@Matt,

Also my Timeclock end of the Day is 0000, but i dont see it resets the data on the realtime everyday, im using timezone PDT
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Clear data on realtime everyDay Operation

Postby williamconley » Fri Aug 11, 2017 9:36 pm

1) Do this

hansg wrote:Go to admin => System Settings.

Check your "Active Voicemail Server" Make sure it is your server ip.
Then "Reload Dial Plans on Servers" on the same page but near the bottom.


2) Change this to present time (probably safest to set it to an even hour until you test to see if it'll run at odd times).

ruben23 wrote:@Matt,

Also my Timeclock end of the Day is 0000, but i dont see it resets the data on the realtime everyday, im using timezone PDT
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Re: Clear data on realtime everyDay Operation

Postby ruben23 » Wed Aug 30, 2017 9:23 am

Thanks a lot William, should i set this in even hours where operation is already ended in the same timezone im using PDT..?

Change this to present time (probably safest to set it to an even hour until you test to see if it'll run at odd times).
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Clear data on realtime everyDay Operation

Postby ruben23 » Wed Aug 30, 2017 5:31 pm

@Matt,

Any idea on this somehow..Please help
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Clear data on realtime everyDay Operation

Postby mflorell » Thu Aug 31, 2017 5:04 am

In System Settings, is your Voicemail server set to a live asterisk server on your cluster?
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Re: Clear data on realtime everyDay Operation

Postby ruben23 » Fri Sep 22, 2017 8:21 am

@Matt

Yes its set on my asterisk/vicidial Live server

and my end of the day time is: 2400
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Clear data on realtime everyDay Operation

Postby mflorell » Fri Sep 22, 2017 3:35 pm

2400 doesn't exist in Linux, so yours is never running. The time goes from 2359 to 0000. Try changing to 0000 and see if that helps.
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Re: Clear data on realtime everyDay Operation

Postby ruben23 » Mon Sep 25, 2017 10:30 am

ok doing that now..

@Matt< Thanks a lot, seems ok the calls started with 0 data.
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines


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