Autodial calls not transferring to agent, Manual working fin

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Autodial calls not transferring to agent, Manual working fin

Postby lvish » Wed Apr 29, 2015 11:05 pm

Hi

We have a strange issue on a fresh install of Vicibox 6.0.3 , SVN updated to latest as of yesterday. Manual dial is working fine. In ratio dial method calls are not transferred to agent, Agent can see calls in Queue . Call disconnects after 10 sec.

Thanks in advance...

agioutound logs
---------------------------------------

2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|Perl Environment Dump:
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|NORMAL-----LB
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|callerID changed: unknown
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|AGI Environment Dump:
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- accountcode =
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- arg_1 = NORMAL-----LB
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- callerid = unknown
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- calleridname = unknown
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- callingani2 = 0
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- callingpres = 67
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- callingtns = 0
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- callington = 0
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- channel = DAHDI/i1/09999888888-6
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- context = default
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- dnid = unknown
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- enhanced = 0.0
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- extension = 8368
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- language = en
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- priority = 3
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- rdnis = unknown
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- request = agi-VDAD_ALL_outbound.agi
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- threadid = 139910957102848
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- type = DAHDI
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- uniqueid = 1430361005.25
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi| -- version = 1.8.32.1-vici
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|AGI Variables: |1430361005.25|DAHDI/i1/09999888888-6|8368|DAHDI|unknown|unknown|3|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|+++++ VDAD START : |0|2015-04-30 08:00:16|1.8.32.1-vici|3|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_live_agents where callerid='unknown';|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where callerid='unknown' and status IN('LIVE','XFER');|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|-- VDAD : |0E0|update of vac table: unknown
|UPDATE vicidial_auto_calls set uniqueid='1430361005.25', channel='DAHDI/i1/09999888888-6',status='LIVE',stage='LIVE-0' where callerid='unknown' order by call_time desc limit 1;|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|-- NO VDAC FOUND!!!!!: unknown
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|-- NO VDM FOUND!!!!!!!!!!: unknown
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|1|VDAC-reinsert|INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,uniqueid,callerid,channel,phone_code,phone_number,call_time,call_type,stage,queue_priority) values('192.168.13.20','','LIVE','0','1430361005.25','unknown','DAHDI/i1/09999888888-6','','','2015-04-30 08:00:16','OUT','LIVE-0.25','')|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|1|VDAC-reinsert|INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,uniqueid,callerid,channel,phone_code,phone_number,call_time,call_type,stage,queue_priority) values('192.168.13.20','','LIVE','0','1430361005.25','unknown','DAHDI/i1/09999888888-6','','','2015-04-30 08:00:16','OUT','LIVE-0.25','')|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-04-30 08:00:16|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||DAHDI/i1/09999888888-6|unknown|1430361005.25|
2015-04-30 08:00:26|agi-VDAD_ALL_outbound.agi||UPDATE vicidial_log FORCE INDEX(lead_id) set status='DROP',end_epoch='1430361026',length_in_sec='9',term_reason='QUEUETIMEOUT' where lead_id = '0' and uniqueid LIKE "1430361005%";|
2015-04-30 08:00:26|agi-VDAD_ALL_outbound.agi|-- VDAD vicidial_log update: |0E0|1430361005.25
2015-04-30 08:00:26|agi-VDAD_ALL_outbound.agi||UPDATE vicidial_list set status='DROP' where lead_id = '0';|
2015-04-30 08:00:26|agi-VDAD_ALL_outbound.agi|-- VDAD vicidial_list update: |0E0|0
2015-04-30 08:00:26|agi-VDAD_ALL_outbound.agi|-- VDAD vac record deleted: |1||
2015-04-30 08:00:26|agi-VDAD_ALL_outbound.agi|-- VDCL call_hungup timout: |0|VH0430080026||DAHDI/i1/09999888888-6|insert to vicidial_manager
---------------------------------------------------------------------------------------------------------------------------

Asterisk CLI output

---------

[Apr 30 08:00:05] VERBOSE[36003] pbx.c: [Apr 30 08:00:05] -- Executing [929999888888@default:1] AGI("Local/929999888888@default-00000008;2", "agi://127.0.0.1:4577/call_log") in new stack
[Apr 30 08:00:05] VERBOSE[36003] res_agi.c: [Apr 30 08:00:05] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=ffnd_AUTO))
[Apr 30 08:00:05] VERBOSE[36003] res_agi.c: [Apr 30 08:00:05] -- <Local/929999888888@default-00000008;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Apr 30 08:00:05] VERBOSE[36003] pbx.c: [Apr 30 08:00:05] -- Executing [929999888888@default:2] Dial("Local/929999888888@default-00000008;2", "DAHDI/R0/09999888888,,To") in new stack
[Apr 30 08:00:05] DEBUG[36003] sig_pri.c: sig_pri_request 26
[Apr 30 08:00:05] DEBUG[36003] sig_pri.c: CALLER NAME: V4300800050000016484 NUM: 0000000000
[Apr 30 08:00:05] VERBOSE[36003] sig_pri.c: [Apr 30 08:00:05] -- Requested transfer capability: 0x00 - SPEECH
[Apr 30 08:00:05] VERBOSE[36003] app_dial.c: [Apr 30 08:00:05] -- Called DAHDI/R0/09999888888
[Apr 30 08:00:06] VERBOSE[36003] app_dial.c: [Apr 30 08:00:06] -- DAHDI/i1/09999888888-6 is proceeding passing it to Local/929999888888@default-00000008;2
[Apr 30 08:00:06] VERBOSE[36008] manager.c: [Apr 30 08:00:06] == Manager 'sendcron' logged on from 127.0.0.1
[Apr 30 08:00:06] VERBOSE[36008] manager.c: [Apr 30 08:00:06] == Manager 'sendcron' logged off from 127.0.0.1
[Apr 30 08:00:06] VERBOSE[36003] app_dial.c: [Apr 30 08:00:06] -- DAHDI/i1/09999888888-6 is ringing
[Apr 30 08:00:06] VERBOSE[36003] app_dial.c: [Apr 30 08:00:06] -- DAHDI/i1/09999888888-6 is making progress passing it to Local/929999888888@default-00000008;2
[Apr 30 08:00:16] VERBOSE[36003] app_dial.c: [Apr 30 08:00:16] -- DAHDI/i1/09999888888-6 answered Local/929999888888@default-00000008;2
[Apr 30 08:00:16] VERBOSE[36002] pbx.c: [Apr 30 08:00:16] > Channel Local/929999888888@default-00000008;1 was answered.
[Apr 30 08:00:16] VERBOSE[36021] pbx.c: [Apr 30 08:00:16] -- Executing [8368@default:1] Playback("Local/929999888888@default-00000008;1", "sip-silence") in new stack
[Apr 30 08:00:16] VERBOSE[36021] file.c: [Apr 30 08:00:16] -- <Local/929999888888@default-00000008;1> Playing 'sip-silence.gsm' (language 'en')
[Apr 30 08:00:16] VERBOSE[36003] pbx.c: [Apr 30 08:00:16] -- Executing [h@default:1] AGI("Local/929999888888@default-00000008;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----11-----0") in new stack
[Apr 30 08:00:16] VERBOSE[36021] pbx.c: [Apr 30 08:00:16] -- Executing [8368@default:2] AGI("DAHDI/i1/09999888888-6", "agi://127.0.0.1:4577/call_log") in new stack
[Apr 30 08:00:16] VERBOSE[36021] res_agi.c: [Apr 30 08:00:16] -- <DAHDI/i1/09999888888-6>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Apr 30 08:00:16] VERBOSE[36021] pbx.c: [Apr 30 08:00:16] -- Executing [8368@default:3] AGI("DAHDI/i1/09999888888-6", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Apr 30 08:00:16] VERBOSE[36021] res_agi.c: [Apr 30 08:00:16] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Apr 30 08:00:17] VERBOSE[36002] manager.c: [Apr 30 08:00:17] == Manager 'sendcron' logged off from 127.0.0.1
[Apr 30 08:00:17] VERBOSE[36003] res_agi.c: [Apr 30 08:00:17] -- <Local/929999888888@default-00000008;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --11-----0 completed, returning 0
[Apr 30 08:00:18] VERBOSE[36003] pbx.c: [Apr 30 08:00:18] == Spawn extension (default, 929999888888, 2) exited non-zero on 'Local/929999888888@default-00000008;2'
[Apr 30 08:00:26] VERBOSE[36021] res_agi.c: [Apr 30 08:00:26] -- <DAHDI/i1/09999888888-6>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Apr 30 08:00:26] VERBOSE[36021] pbx.c: [Apr 30 08:00:26] == Spawn extension (default, 8368, 3) exited non-zero on 'DAHDI/i1/09999888888-6'
[Apr 30 08:00:26] VERBOSE[36021] pbx.c: [Apr 30 08:00:26] -- Executing [h@default:1] AGI("DAHDI/i1/09999888888-6", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Apr 30 08:00:26] VERBOSE[36021] res_agi.c: [Apr 30 08:00:26] -- <DAHDI/i1/09999888888-6>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Apr 30 08:00:26] VERBOSE[36021] chan_dahdi.c: [Apr 30 08:00:26] -- Hungup 'DAHDI/i1/09999888888-6'
[Apr 30 08:00:26] VERBOSE[36038] manager.c: [Apr 30 08:00:26] == Manager 'sendcron' logged on from 127.0.0.1

---------------------------------








Extension.conf
-------------------------------------------------------------
exten => _92[7-9]X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _92[7-9]X.,2,Dial(${ogtrunk}/0${EXTEN:2},,To)
exten => _92[7-9]X.,3,Hangup()

exten => _92[1-6]X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _92[1-6]X.,2,Dial(${ogtrunk}/${EXTEN:2},,To)
exten => _92[1-6]X.,3,Hangup()

exten => _920[1-9]X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _920[1-9]X.,2,Dial(${ogtrunk}/${EXTEN:2},,To)
exten => _920[1-9]X.,3,Hangup()
--------------------------------------------------------------------------------------------


Lvish


----
HP ML10, Quad Core Xeon , 4 GB ram, 2 Port PRI Allo make.,
VICIBOX 6.0.3,
VERSION: 2.12-482a
BUILD: 150422-1953
Asterisk version -- 1.8.32.1-vici
SVN --2312
DB schema --1407
lvish
 
Posts: 103
Joined: Tue Jan 25, 2011 4:56 am

Re: Autodial calls not transferring to agent, Manual working

Postby lvish » Sat May 02, 2015 11:59 pm

Hi

Anybody faced this issue.. i tried recompling asterisk,installed 1.8.32.0-rc1, changed dialplan , o flag is in dial plan... still no luck.

thanks in advance.

lvish
lvish
lvish
 
Posts: 103
Joined: Tue Jan 25, 2011 4:56 am

Re: Autodial calls not transferring to agent, Manual working

Postby ClearCall » Thu May 07, 2015 8:49 pm

There seems to be many 'unknown' values, but besides the point. Have you checked what the calls are being dispositioned as?
ClearCall
 
Posts: 164
Joined: Fri Dec 03, 2010 12:21 pm

Re: Autodial calls not transferring to agent, Manual working

Postby lvish » Fri May 08, 2015 12:19 am

Hi

Thanks for response, call gets disposed as NA or Drop. Looks like a roadblocker bug ..

regds

lvish
lvish
lvish
 
Posts: 103
Joined: Tue Jan 25, 2011 4:56 am

Re: Autodial calls not transferring to agent, Manual working

Postby crangel » Tue Jul 07, 2015 2:10 pm

Where you able to solve the problem. I have the same exact here. The weird thing is thaht our systrem was working fine. We had to reinstall due to a server failure. After reinstallation manual calls work fine but autodial does not pass calls to agents.
crangel
 
Posts: 1
Joined: Tue Jul 07, 2015 1:33 pm

Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Wed Jul 08, 2015 9:52 pm

crangel wrote:Where you able to solve the problem. I have the same exact here. The weird thing is thaht our systrem was working fine. We had to reinstall due to a server failure. After reinstallation manual calls work fine but autodial does not pass calls to agents.


1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Did you bring the old DB into the new server? If so ... did the IP change? (and did you run the ip updater script?) did you modify the asterisk version in admin->servers? And did you UPGRADE the DB, since the Vicidial Version undoubtedly changed between your two installs?

4) CLI Output from a good and a bad call (test calls, not in production, not mixed in with 3000 lines of unrelated code ...) would be useful as often the "same problem" is merely the "same symptom" with a completely different cause.

5) Happy Hunting! 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
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Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Thu Jul 23, 2015 11:28 pm

I appear to be in the same boat. Manual works, Autodial doesn't.

Temporarily disabled firewall no luck.

vicibox 6.0.3, upgraded to most recent SVN as of a week ago.

Vicibox 6.0.3 from .iso | Vicidial 2.12-496a Build 150710-1120 | SVN 2347 | Asterisk 1.8.32.3-vici | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | 2x Xeon E5-2630 | 32GB ECC DDR4


Asterisk CLI:

Code: Select all
[Jul 24 14:02:53]     -- Executing [9610269253124@default:1] AGI("Local/9610269253124@default-00000044;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 14:02:53]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 14:02:53]     -- <Local/9610269253124@default-00000044;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 14:02:53]     -- Executing [9610269253124@default:2] Dial("Local/9610269253124@default-00000044;2", "SIP/mytel1/0269253124,,tTor") in new stack
[Jul 24 14:02:53]   == Using SIP RTP CoS mark 5
[Jul 24 14:02:53]     -- Called SIP/mytel1/0269253124
[Jul 24 14:02:53]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 14:02:53]     -- Executing [9610298327710@default:1] AGI("Local/9610298327710@default-00000045;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 14:02:53]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 14:02:53]     -- <Local/9610298327710@default-00000045;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 14:02:53]     -- Executing [9610298327710@default:2] Dial("Local/9610298327710@default-00000045;2", "SIP/mytel1/0298327710,,tTor") in new stack
[Jul 24 14:02:53]   == Using SIP RTP CoS mark 5
[Jul 24 14:02:53]     -- Called SIP/mytel1/0298327710
[Jul 24 14:02:54]     -- SIP/mytel1-0000002b is ringing
[Jul 24 14:02:54]     -- SIP/mytel1-0000002a is making progress passing it to Local/9610269253124@default-00000044;2
[Jul 24 14:02:58]     -- SIP/mytel1-0000002b is making progress passing it to Local/9610298327710@default-00000045;2
[Jul 24 14:02:58]     -- SIP/mytel1-0000002b answered Local/9610298327710@default-00000045;2
[Jul 24 14:02:58]        > Channel Local/9610298327710@default-00000045;1 was answered.
[Jul 24 14:02:58]     -- Executing [8368@default:1] Playback("Local/9610298327710@default-00000045;1", "sip-silence") in new stack
[Jul 24 14:02:58]     -- <Local/9610298327710@default-00000045;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 14:02:58]     -- Executing [8368@default:2] AGI("Local/9610298327710@default-00000045;1", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 14:02:58]     -- <Local/9610298327710@default-00000045;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 14:02:58]     -- Executing [8368@default:3] AGI("Local/9610298327710@default-00000045;1", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 14:02:58]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 14:02:58]     -- Executing [h@default:1] AGI("Local/9610298327710@default-00000045;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----5-----0") in new stack
[Jul 24 14:02:59]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 14:02:59]     -- <Local/9610298327710@default-00000045;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----5-----0 completed, returning 0
[Jul 24 14:02:59]   == Spawn extension (default, 9610298327710, 2) exited non-zero on 'Local/9610298327710@default-00000045;2'
[Jul 24 14:02:59]     -- <SIP/mytel1-0000002b>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 24 14:02:59]     -- Executing [8368@default:4] AGI("SIP/mytel1-0000002b", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 14:02:59]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 14:03:01]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 14:03:01]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 14:03:01]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 14:03:05]     -- <SIP/mytel1-0000002b>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Jul 24 14:03:05]   == Spawn extension (default, 8368, 4) exited non-zero on 'SIP/mytel1-0000002b'
[Jul 24 14:03:05]     -- Executing [h@default:1] AGI("SIP/mytel1-0000002b", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jul 24 14:03:05]     -- <SIP/mytel1-0000002b>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Jul 24 14:03:06]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 14:03:06]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 14:03:12]     -- SIP/mytel1-0000002a answered Local/9610269253124@default-00000044;2
[Jul 24 14:03:12]        > Channel Local/9610269253124@default-00000044;1 was answered.
[Jul 24 14:03:12]     -- Executing [8368@default:1] Playback("Local/9610269253124@default-00000044;1", "sip-silence") in new stack
[Jul 24 14:03:12]     -- <Local/9610269253124@default-00000044;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 14:03:12]     -- Executing [h@default:1] AGI("Local/9610269253124@default-00000044;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----19-----0") in new stack
[Jul 24 14:03:12]     -- Executing [8368@default:2] AGI("SIP/mytel1-0000002a", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 14:03:12]     -- <SIP/mytel1-0000002a>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 14:03:12]     -- Executing [8368@default:3] AGI("SIP/mytel1-0000002a", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 14:03:12]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 14:03:13]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 14:03:13]     -- <Local/9610269253124@default-00000044;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----19-----0 completed, returning 0
[Jul 24 14:03:13]   == Spawn extension (default, 9610269253124, 2) exited non-zero on 'Local/9610269253124@default-00000044;2'
[Jul 24 14:03:22]     -- <SIP/mytel1-0000002a>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Jul 24 14:03:22]   == Spawn extension (default, 8368, 3) exited non-zero on 'SIP/mytel1-0000002a'
[Jul 24 14:03:22]     -- Executing [h@default:1] AGI("SIP/mytel1-0000002a", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jul 24 14:03:22]     -- <SIP/mytel1-0000002a>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
Arffeh
 
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Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Thu Jul 23, 2015 11:37 pm

AGI("Local/9610298327710@default-0000004

Local. Doesn't have sound.

1) You said you upgraded ... was it working before the upgrade?

2) Manual works ... do you have two-way sound when you dial manually?

3) When you say "firewall disabled" you left off a very important piece of information: Does this server have a private IP or a public IP? Or both? And if you say it has a public IP, please be sure you mean that it does not have a router between it and that public IP (the public IP in that case is actually on the router, not the server!).

4) Did you change the server's IP at any time? What is the externip value?
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Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Thu Jul 23, 2015 11:40 pm

1) sorry, scratch install from 6.0.3, then upgraded straight away as per install instructions.

2) Manual definitely has sound. Both ways.

3) Private only, But wanted to rule it out anyway.

4) never changed the IP beyond installation


Bonus output:
Code: Select all
Connected to Asterisk 1.8.32.3-vici currently running on LargeDialer (pid = 11681)
Verbosity is at least 21
LargeDialer*CLI> dialplan show 8368@default
[ Context 'default' created by 'pbx_config' ]
  '8368' =>         1. Playback(sip-silence)                      [pbx_config]
                    2. AGI(agi://127.0.0.1:4577/call_log)         [pbx_config]
                    3. AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB) [pbx_config]
                    4. AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB) [pbx_config]
                    5. Hangup()                                   [pbx_config]

-= 1 extension (5 priorities) in 1 context. =-
LargeDialer*CLI>
Disconnected from Asterisk server
LargeDialer:~ # screen -list
There are screens on:
        131823.ASTVDremote      (Detached)
        20528.ASTVDadapt        (Detached)
        67379.ASTemail  (Detached)
        12306.ASTVDadFILL       (Detached)
        12303.ASTfastlog        (Detached)
        12294.ASTVDauto (Detached)
        12291.ASTlisten (Detached)
        12288.ASTsend   (Detached)
        12285.ASTupdate (Detached)
        11675.asterisk  (Detached)
        11670.astshell20150715103836    (Detached)
11 Sockets in /var/run/screens/S-root.

LargeDialer:~ # dahdi_cfg -v
DAHDI Tools Version - 2.10.1

DAHDI Version: 2.10.1
Echo Canceller(s):
Configuration
======================


0 channels to configure.
Arffeh
 
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Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Fri Jul 24, 2015 12:46 am

3) Private only, But wanted to rule it out anyway.

In which case you did not disable the firewall, since this server will always have a firewall. You could consider putting the server in the DMZ, but technically that won't even be proof. LOL. You could attempt forwarding port 5060(UDP) and port range 10000-25000 (UDP) and cross your fingers.

You did not specify if it was working before the upgrade. I'm not prepared to assume that it was (and if it wasn't, you likely have a bad install ...)

What about that externip value? Is it set to the outside IP for the router? (IE: the public IP?)

Why are you scratch installing instead of using Vicibox? Martyrdom ...?
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Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Fri Jul 24, 2015 12:52 am

OH sorry.

We terminate to another internal PBX provided by our VOIP Provider. We've operated in this manner for several years.
All communication stays internal. Sorry if that was confusing earlier.

And yes, it was vicibox. 6.0.3. When I said scratch I meant it was a fresh install.


Some Failed Autodial:
Code: Select all
[Jul 24 15:45:07]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 15:45:16]        > Refreshing DNS lookups.
[Jul 24 15:45:39]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 15:45:39]     -- Executing [9610296237755@default:1] AGI("Local/9610296237755@default-00000004;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 15:45:39]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 15:45:39]     -- <Local/9610296237755@default-00000004;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 15:45:39]     -- Executing [9610296237755@default:2] Dial("Local/9610296237755@default-00000004;2", "SIP/mytel1/0296237755,,tTor") in new stack
[Jul 24 15:45:39]   == Using SIP RTP CoS mark 5
[Jul 24 15:45:39]     -- Called SIP/mytel1/0296237755
[Jul 24 15:45:39]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 15:45:39]     -- Executing [9610263310211@default:1] AGI("Local/9610263310211@default-00000005;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 15:45:39]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 15:45:39]     -- <Local/9610263310211@default-00000005;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 15:45:39]     -- Executing [9610263310211@default:2] Dial("Local/9610263310211@default-00000005;2", "SIP/mytel1/0263310211,,tTor") in new stack
[Jul 24 15:45:39]   == Using SIP RTP CoS mark 5
[Jul 24 15:45:39]     -- Called SIP/mytel1/0263310211
[Jul 24 15:45:40]     -- SIP/mytel1-00000001 is making progress passing it to Local/9610296237755@default-00000004;2
[Jul 24 15:45:41]     -- SIP/mytel1-00000002 is making progress passing it to Local/9610263310211@default-00000005;2
[Jul 24 15:45:47]     -- SIP/mytel1-00000002 answered Local/9610263310211@default-00000005;2
[Jul 24 15:45:47]        > Channel Local/9610263310211@default-00000005;1 was answered.
[Jul 24 15:45:47]     -- Executing [8368@default:1] Playback("Local/9610263310211@default-00000005;1", "sip-silence") in new stack
[Jul 24 15:45:47]     -- <Local/9610263310211@default-00000005;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 15:45:47]     -- Executing [h@default:1] AGI("Local/9610263310211@default-00000005;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----8-----0") in new stack
[Jul 24 15:45:47]     -- Executing [8368@default:2] AGI("SIP/mytel1-00000002", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 15:45:47]     -- <SIP/mytel1-00000002>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 15:45:47]     -- Executing [8368@default:3] AGI("SIP/mytel1-00000002", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 15:45:47]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 15:45:47]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 15:45:48]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 15:45:48]     -- <Local/9610263310211@default-00000005;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----8-----0 completed, returning 0
[Jul 24 15:45:48]   == Spawn extension (default, 9610263310211, 2) exited non-zero on 'Local/9610263310211@default-00000005;2'
[Jul 24 15:45:51]     -- SIP/mytel1-00000001 answered Local/9610296237755@default-00000004;2
[Jul 24 15:45:51]        > Channel Local/9610296237755@default-00000004;1 was answered.
[Jul 24 15:45:51]     -- Executing [8368@default:1] Playback("Local/9610296237755@default-00000004;1", "sip-silence") in new stack
[Jul 24 15:45:51]     -- <Local/9610296237755@default-00000004;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 15:45:51]     -- Executing [h@default:1] AGI("Local/9610296237755@default-00000004;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----12-----0") in new stack
[Jul 24 15:45:51]     -- Executing [8368@default:2] AGI("SIP/mytel1-00000001", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 15:45:51]     -- <SIP/mytel1-00000001>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 15:45:51]     -- Executing [8368@default:3] AGI("SIP/mytel1-00000001", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 15:45:51]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 15:45:51]     -- <SIP/mytel1-00000001>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 24 15:45:51]     -- Executing [8368@default:4] AGI("SIP/mytel1-00000001", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 15:45:51]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 15:45:51]     -- <SIP/mytel1-00000001>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 24 15:45:51]     -- Executing [8368@default:5] Hangup("SIP/mytel1-00000001", "") in new stack
[Jul 24 15:45:51]   == Spawn extension (default, 8368, 5) exited non-zero on 'SIP/mytel1-00000001'
[Jul 24 15:45:51]     -- Executing [h@default:1] AGI("SIP/mytel1-00000001", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jul 24 15:45:51]     -- <SIP/mytel1-00000001>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jul 24 15:45:52]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 15:45:52]     -- <Local/9610296237755@default-00000004;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----12-----0 completed, returning 0
[Jul 24 15:45:52]   == Spawn extension (default, 9610296237755, 2) exited non-zero on 'Local/9610296237755@default-00000004;2'
[Jul 24 15:45:57]     -- <SIP/mytel1-00000002>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Jul 24 15:45:57]   == Spawn extension (default, 8368, 3) exited non-zero on 'SIP/mytel1-00000002'
[Jul 24 15:45:57]     -- Executing [h@default:1] AGI("SIP/mytel1-00000002", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jul 24 15:45:57]     -- <SIP/mytel1-00000002>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Jul 24 15:45:57]   == Manager 'sendcron' logged on from 127.0.0.1


A successful Manual Dial:

Code: Select all
[Jul 24 15:47:55]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 15:47:55]     -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000006;2", "8600051,F") in new stack
[Jul 24 15:47:55]        > Channel Local/8600051@default-00000006;1 was answered.
[Jul 24 15:47:55]     -- Executing [9610478805437@default:1] AGI("Local/8600051@default-00000006;1", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 15:47:55]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 15:47:55]     -- <Local/8600051@default-00000006;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 15:47:55]     -- Executing [9610478805437@default:2] Dial("Local/8600051@default-00000006;1", "SIP/mytel1/0478805437,,tTor") in new stack
[Jul 24 15:47:55]   == Using SIP RTP CoS mark 5
[Jul 24 15:47:55]     -- Called SIP/mytel1/0478805437
[Jul 24 15:47:56]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 15:48:00]     -- SIP/mytel1-00000003 is making progress passing it to Local/8600051@default-00000006;1
[Jul 24 15:48:01]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 15:48:01]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 15:48:01]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 15:48:03]     -- SIP/mytel1-00000003 answered Local/8600051@default-00000006;1
[Jul 24 15:48:06]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 15:48:06]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 15:48:14]     -- Executing [h@default:1] AGI("Local/8600051@default-00000006;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----19-----11") in new stack
[Jul 24 15:48:14]     -- <Local/8600051@default-00000006;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----19-----11 completed, returning 0
[Jul 24 15:48:14]   == Spawn extension (default, 9610478805437, 2) exited non-zero on 'Local/8600051@default-00000006;1'
[Jul 24 15:48:14]   == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000006;2'
[Jul 24 15:48:14]     -- Executing [h@default:1] AGI("Local/8600051@default-00000006;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jul 24 15:48:14]     -- <Local/8600051@default-00000006;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Jul 24 15:48:16]   == Manager 'sendcron' logged on from 127.0.0.1

Arffeh
 
Posts: 29
Joined: Wed Mar 26, 2014 7:53 pm

Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Fri Jul 24, 2015 1:08 am

You did not specify if it was working before the upgrade. I'm not prepared to assume that it was (and if it wasn't, you likely have a bad install ...)


When you upgraded, did you tell it to load the sample conf files? If not, reinstall and tell it to do that this time (and reboot). Back up the conf files in /etc/asterisk before you do this, of course.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Fri Jul 24, 2015 1:25 am

I followed both the manager manual and install manual quite closely. I don't recall the sample config step. (would you be able to point me in the direction of the required steps?)

Is there any quick fix, or is it a case of bulldozing and starting over?
Arffeh
 
Posts: 29
Joined: Wed Mar 26, 2014 7:53 pm

Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Fri Jul 24, 2015 1:33 am

cd /usr/src/astguiclient/trunk
perl install.pl --help

there's an option for sample conf's ... activate it. then during the installation process, it will already be checked and you don't have to change it.

Reinstalling Vicidial has no effect, unless you've customized the scripts or configuration files (which is not recommended) since all it does is copy the scripts to where they belong. If you reinstall, all you're doing is copying those same files back to the same place. But those .conf files often have changes that are necessary during an upgrade. Without the new versions, odd things can happen ...
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20229
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Fri Jul 24, 2015 1:51 am

No such luck.

After doing install -> rebuild conf -> reboot, still getting the same error:

Code: Select all
[Jul 24 16:48:07]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 16:48:07]     -- Executing [9610260412171@default:1] AGI("Local/9610260412171@default-00000001;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 16:48:07]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 16:48:07]     -- <Local/9610260412171@default-00000001;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 16:48:07]     -- Executing [9610260412171@default:2] Dial("Local/9610260412171@default-00000001;2", "SIP/mytel1/0260412171,,tTor") in new stack
[Jul 24 16:48:07]   == Using SIP RTP CoS mark 5
[Jul 24 16:48:07]     -- Called SIP/mytel1/0260412171
[Jul 24 16:48:08]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 16:48:08]     -- Executing [9610247223951@default:1] AGI("Local/9610247223951@default-00000002;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 16:48:08]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 16:48:08]     -- <Local/9610247223951@default-00000002;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 16:48:08]     -- Executing [9610247223951@default:2] Dial("Local/9610247223951@default-00000002;2", "SIP/mytel1/0247223951,,tTor") in new stack
[Jul 24 16:48:08]   == Using SIP RTP CoS mark 5
[Jul 24 16:48:08]     -- Called SIP/mytel1/0247223951
[Jul 24 16:48:09]     -- SIP/mytel1-00000001 is making progress passing it to Local/9610260412171@default-00000001;2
[Jul 24 16:48:13]     -- SIP/mytel1-00000002 is making progress passing it to Local/9610247223951@default-00000002;2
[Jul 24 16:48:16]     -- SIP/mytel1-00000001 answered Local/9610260412171@default-00000001;2
[Jul 24 16:48:16]        > Channel Local/9610260412171@default-00000001;1 was answered.
[Jul 24 16:48:16]     -- Executing [8368@default:1] Playback("Local/9610260412171@default-00000001;1", "sip-silence") in new stack
[Jul 24 16:48:16]     -- <Local/9610260412171@default-00000001;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 16:48:16]     -- Executing [h@default:1] AGI("Local/9610260412171@default-00000001;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----9-----0") in new stack
[Jul 24 16:48:16]     -- Executing [8368@default:2] AGI("SIP/mytel1-00000001", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 16:48:16]     -- <SIP/mytel1-00000001>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 16:48:16]     -- Executing [8368@default:3] AGI("SIP/mytel1-00000001", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 16:48:16]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 16:48:17]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 16:48:17]     -- <Local/9610260412171@default-00000001;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----9-----0 completed, returning 0
[Jul 24 16:48:17]   == Spawn extension (default, 9610260412171, 2) exited non-zero on 'Local/9610260412171@default-00000001;2'
[Jul 24 16:48:22]     -- SIP/mytel1-00000002 answered Local/9610247223951@default-00000002;2
[Jul 24 16:48:22]        > Channel Local/9610247223951@default-00000002;1 was answered.
[Jul 24 16:48:22]     -- Executing [8368@default:1] Playback("Local/9610247223951@default-00000002;1", "sip-silence") in new stack
[Jul 24 16:48:22]     -- <Local/9610247223951@default-00000002;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 16:48:22]     -- Executing [h@default:1] AGI("Local/9610247223951@default-00000002;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----0") in new stack
[Jul 24 16:48:22]     -- Executing [8368@default:2] AGI("SIP/mytel1-00000002", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 16:48:22]     -- <SIP/mytel1-00000002>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 16:48:22]     -- Executing [8368@default:3] AGI("SIP/mytel1-00000002", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 16:48:22]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 16:48:22]     -- <SIP/mytel1-00000002>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 24 16:48:22]     -- Executing [8368@default:4] AGI("SIP/mytel1-00000002", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 16:48:22]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 16:48:22]     -- <SIP/mytel1-00000002>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 24 16:48:22]     -- Executing [8368@default:5] Hangup("SIP/mytel1-00000002", "") in new stack
[Jul 24 16:48:22]   == Spawn extension (default, 8368, 5) exited non-zero on 'SIP/mytel1-00000002'
[Jul 24 16:48:22]     -- Executing [h@default:1] AGI("SIP/mytel1-00000002", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jul 24 16:48:22]     -- <SIP/mytel1-00000002>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jul 24 16:48:23]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 16:48:23]     -- <Local/9610247223951@default-00000002;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----0 completed, returning 0
[Jul 24 16:48:23]   == Spawn extension (default, 9610247223951, 2) exited non-zero on 'Local/9610247223951@default-00000002;2'
[Jul 24 16:48:26]     -- <SIP/mytel1-00000001>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Jul 24 16:48:26]   == Spawn extension (default, 8368, 3) exited non-zero on 'SIP/mytel1-00000001'
[Jul 24 16:48:26]     -- Executing [h@default:1] AGI("SIP/mytel1-00000001", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jul 24 16:48:26]     -- <SIP/mytel1-00000001>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Jul 24 16:48:26]   == Manager 'sendcron' logged on from 127.0.0.1



My highly untrained eye only spots this as a difference from a successful call:

[Jul 24 16:48:23] == Spawn extension (default, 9610247223951, 2) exited non-zero on 'Local/9610247223951@default-00000002;2'
[Jul 24 16:48:26] -- <SIP/mytel1-00000001>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Jul 24 16:48:26] == Spawn extension (default, 8368, 3) exited non-zero on 'SIP/mytel1-00000001'
Arffeh
 
Posts: 29
Joined: Wed Mar 26, 2014 7:53 pm

Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Fri Jul 24, 2015 2:05 am

You'll eventually find another difference before that line. Callerid, connection method, codec, something.

Perhaps you should consider sip debug and check the call handshake up through the connection. You may have a problem with the call you can't see in the dialplan log.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20229
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Fri Jul 24, 2015 2:24 am

Hahah. After installing vicidial/vicibox three times, you'd think I wouldn't be this dumb. I absolutely cannot see the problem.


Manual dialing is fine, I just can't get the autodialer to pass it on to the agent properly. :P

Just sits in queue until it drops.

A line picked up about halfway in this output:

Code: Select all
LargeDialer*CLI>
LargeDialer*CLI>
LargeDialer*CLI>
[Jul 24 17:14:32] Really destroying SIP dialog '22a86b1741a578374b86997566fdea19@10.10.10.1' Method: OPTIONS
[Jul 24 17:14:32] Really destroying SIP dialog '44665261107d77f33a08b8d563d4e3e1@10.10.10.1' Method: OPTIONS
LargeDialer*CLI>
LargeDialer*CLI>
LargeDialer*CLI>
LargeDialer*CLI>
LargeDialer*CLI>
[Jul 24 17:14:33] Really destroying SIP dialog '5c8d48c3496d4147426dfeeb6ef40b79@10.10.10.1' Method: NOTIFY
[Jul 24 17:14:33] Really destroying SIP dialog '4afbc3a77bf6d80779075a6e230a6fac@10.10.10.1' Method: NOTIFY
[Jul 24 17:14:39]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 17:14:39]     -- Executing [9610296250635@default:1] AGI("Local/9610296250635@default-00000013;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 17:14:39]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 17:14:39]     -- <Local/9610296250635@default-00000013;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 17:14:39]     -- Executing [9610296250635@default:2] Dial("Local/9610296250635@default-00000013;2", "SIP/mytel1/0296250635,,tTor") in new stack
[Jul 24 17:14:39]   == Using SIP RTP CoS mark 5
[Jul 24 17:14:39] Audio is at 14960
[Jul 24 17:14:39] Adding codec 0x4 (ulaw) to SDP
[Jul 24 17:14:39] Adding non-codec 0x1 (telephone-event) to SDP
[Jul 24 17:14:39] Reliably Transmitting (NAT) to 10.10.10.1:5060:
INVITE sip:0296250635@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK687d0e96;rport
Max-Forwards: 70
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 102 INVITE
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:14:39 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Remote-Party-ID: "V7241714390000000040" <sip:0000000000@10.10.10.11>;party=calling;privacy=off;screen=no
Content-Type: application/sdp
Content-Length: 238

v=0
o=root 181451682 181451682 IN IP4 10.10.10.11
s=Asterisk PBX 1.8.32.3-vici
c=IN IP4 10.10.10.11
t=0 0
m=audio 14960 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

---
[Jul 24 17:14:39]     -- Called SIP/mytel1/0296250635
[Jul 24 17:14:39]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK687d0e96;received=10.10.10.11;rport=5060
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>;tag=as20cd3dac
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 102 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Proxy-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="2ae6fce7"
Content-Length: 0

<------------->
[Jul 24 17:14:39] --- (11 headers 0 lines) ---
[Jul 24 17:14:39] Transmitting (NAT) to 10.10.10.1:5060:
ACK sip:0296250635@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK687d0e96;rport
Max-Forwards: 70
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>;tag=as20cd3dac
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 102 ACK
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


---
[Jul 24 17:14:39] Audio is at 14960
[Jul 24 17:14:39] Adding codec 0x4 (ulaw) to SDP
[Jul 24 17:14:39] Adding non-codec 0x1 (telephone-event) to SDP
[Jul 24 17:14:39] Reliably Transmitting (NAT) to 10.10.10.1:5060:
INVITE sip:0296250635@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK5ec2abd6;rport
Max-Forwards: 70
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX 1.8.32.3-vici
Proxy-Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:0296250635@10.10.10.1", nonce="2ae6fce7", response="f77d10d8e9e6909aafeefcd91ee42989"
Date: Fri, 24 Jul 2015 07:14:39 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Remote-Party-ID: "V7241714390000000040" <sip:0000000000@10.10.10.11>;party=calling;privacy=off;screen=no
Content-Type: application/sdp
Content-Length: 238

v=0
o=root 181451682 181451683 IN IP4 10.10.10.11
s=Asterisk PBX 1.8.32.3-vici
c=IN IP4 10.10.10.11
t=0 0
m=audio 14960 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

---
[Jul 24 17:14:39]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK5ec2abd6;received=10.10.10.11;rport=5060
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0296250635@10.10.10.1>
Content-Length: 0

<------------->
[Jul 24 17:14:39] --- (11 headers 0 lines) ---
[Jul 24 17:14:39]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 17:14:39]     -- Executing [9610298330121@default:1] AGI("Local/9610298330121@default-00000014;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 17:14:39]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 17:14:39]     -- <Local/9610298330121@default-00000014;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 17:14:39]     -- Executing [9610298330121@default:2] Dial("Local/9610298330121@default-00000014;2", "SIP/mytel1/0298330121,,tTor") in new stack
[Jul 24 17:14:39]   == Using SIP RTP CoS mark 5
[Jul 24 17:14:39] Audio is at 15848
[Jul 24 17:14:39] Adding codec 0x4 (ulaw) to SDP
[Jul 24 17:14:39] Adding non-codec 0x1 (telephone-event) to SDP
[Jul 24 17:14:39] Reliably Transmitting (NAT) to 10.10.10.1:5060:
INVITE sip:0298330121@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK40198c03;rport
Max-Forwards: 70
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 102 INVITE
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:14:39 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Remote-Party-ID: "V7241714390000000041" <sip:0000000000@10.10.10.11>;party=calling;privacy=off;screen=no
Content-Type: application/sdp
Content-Length: 240

v=0
o=root 1961391401 1961391401 IN IP4 10.10.10.11
s=Asterisk PBX 1.8.32.3-vici
c=IN IP4 10.10.10.11
t=0 0
m=audio 15848 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

---
[Jul 24 17:14:39]     -- Called SIP/mytel1/0298330121
[Jul 24 17:14:39]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK40198c03;received=10.10.10.11;rport=5060
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>;tag=as0a63e5aa
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 102 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Proxy-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6057078d"
Content-Length: 0

<------------->
[Jul 24 17:14:39] --- (11 headers 0 lines) ---
[Jul 24 17:14:39] Transmitting (NAT) to 10.10.10.1:5060:
ACK sip:0298330121@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK40198c03;rport
Max-Forwards: 70
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>;tag=as0a63e5aa
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 102 ACK
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


---
[Jul 24 17:14:39] Audio is at 15848
[Jul 24 17:14:39] Adding codec 0x4 (ulaw) to SDP
[Jul 24 17:14:39] Adding non-codec 0x1 (telephone-event) to SDP
[Jul 24 17:14:39] Reliably Transmitting (NAT) to 10.10.10.1:5060:
INVITE sip:0298330121@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK52555ce8;rport
Max-Forwards: 70
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX 1.8.32.3-vici
Proxy-Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:0298330121@10.10.10.1", nonce="6057078d", response="3dd222dd88519161b9cbff48d8464bd3"
Date: Fri, 24 Jul 2015 07:14:39 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Remote-Party-ID: "V7241714390000000041" <sip:0000000000@10.10.10.11>;party=calling;privacy=off;screen=no
Content-Type: application/sdp
Content-Length: 240

v=0
o=root 1961391401 1961391402 IN IP4 10.10.10.11
s=Asterisk PBX 1.8.32.3-vici
c=IN IP4 10.10.10.11
t=0 0
m=audio 15848 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

---
[Jul 24 17:14:39]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK52555ce8;received=10.10.10.11;rport=5060
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0298330121@10.10.10.1>
Content-Length: 0

<------------->
[Jul 24 17:14:39] --- (11 headers 0 lines) ---
[Jul 24 17:14:40]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK52555ce8;received=10.10.10.11;rport=5060
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>;tag=as0921ebad
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0298330121@10.10.10.1>
Content-Type: application/sdp
Content-Length: 207

v=0
o=root 6229 6229 IN IP4 10.10.10.1
s=session
c=IN IP4 10.10.10.1
t=0 0
m=audio 13048 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv
<------------->
[Jul 24 17:14:40] --- (12 headers 11 lines) ---
[Jul 24 17:14:40] list_route: hop: <sip:0298330121@10.10.10.1>
[Jul 24 17:14:40] Found RTP audio format 0
[Jul 24 17:14:40] Found RTP audio format 101
[Jul 24 17:14:40] Found audio description format PCMU for ID 0
[Jul 24 17:14:40] Found audio description format telephone-event for ID 101
[Jul 24 17:14:40] Capabilities: us - 0x4 (ulaw), peer - audio=0x4 (ulaw)/video=0x0 (nothing)/text=0x0 (nothing), combined - 0x4 (ulaw)
[Jul 24 17:14:40] Non-codec capabilities (dtmf): us - 0x1 (telephone-event|), peer - 0x1 (telephone-event|), combined - 0x1 (telephone-event|)
[Jul 24 17:14:40] Peer audio RTP is at port 10.10.10.1:13048
[Jul 24 17:14:40]     -- SIP/mytel1-00000011 is making progress passing it to Local/9610298330121@default-00000014;2
[Jul 24 17:14:41]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK5ec2abd6;received=10.10.10.11;rport=5060
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>;tag=as25686bc8
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0296250635@10.10.10.1>
Content-Type: application/sdp
Content-Length: 207

v=0
o=root 6229 6229 IN IP4 10.10.10.1
s=session
c=IN IP4 10.10.10.1
t=0 0
m=audio 18562 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv
<------------->
[Jul 24 17:14:41] --- (12 headers 11 lines) ---
[Jul 24 17:14:41] list_route: hop: <sip:0296250635@10.10.10.1>
[Jul 24 17:14:41] Found RTP audio format 0
[Jul 24 17:14:41] Found RTP audio format 101
[Jul 24 17:14:41] Found audio description format PCMU for ID 0
[Jul 24 17:14:41] Found audio description format telephone-event for ID 101
[Jul 24 17:14:41] Capabilities: us - 0x4 (ulaw), peer - audio=0x4 (ulaw)/video=0x0 (nothing)/text=0x0 (nothing), combined - 0x4 (ulaw)
[Jul 24 17:14:41] Non-codec capabilities (dtmf): us - 0x1 (telephone-event|), peer - 0x1 (telephone-event|), combined - 0x1 (telephone-event|)
[Jul 24 17:14:41] Peer audio RTP is at port 10.10.10.1:18562
[Jul 24 17:14:41]     -- SIP/mytel1-00000010 is making progress passing it to Local/9610296250635@default-00000013;2
[Jul 24 17:14:45] Reliably Transmitting (NAT) to 10.10.10.1:5060:
OPTIONS sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK20f9cb7c;rport
Max-Forwards: 70
From: "asterisk" <sip:996@10.10.10.11>;tag=as1c375a6a
To: <sip:10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 37404bd427eaa9c0641c757d4f76dccf@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:14:45 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0


---
[Jul 24 17:14:45]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK20f9cb7c;received=10.10.10.11;rport=5060
From: "asterisk" <sip:996@10.10.10.11>;tag=as1c375a6a
To: <sip:10.10.10.1>;tag=as7b55da70
Call-ID: 37404bd427eaa9c0641c757d4f76dccf@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Accept: application/sdp
Content-Length: 0

<------------->
[Jul 24 17:14:45] --- (11 headers 0 lines) ---
[Jul 24 17:14:45] Really destroying SIP dialog '37404bd427eaa9c0641c757d4f76dccf@10.10.10.11:5060' Method: OPTIONS
[Jul 24 17:14:45] Reliably Transmitting (NAT) to 10.10.10.1:5060:
OPTIONS sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK194d34b6;rport
Max-Forwards: 70
From: "asterisk" <sip:997@10.10.10.11>;tag=as1f447ac5
To: <sip:10.10.10.1>
Contact: <sip:997@10.10.10.11:5060>
Call-ID: 1111841d20b0abbf6ae4e4d97c14196d@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:14:45 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0


---
[Jul 24 17:14:45]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK194d34b6;received=10.10.10.11;rport=5060
From: "asterisk" <sip:997@10.10.10.11>;tag=as1f447ac5
To: <sip:10.10.10.1>;tag=as18369170
Call-ID: 1111841d20b0abbf6ae4e4d97c14196d@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Accept: application/sdp
Content-Length: 0

<------------->
[Jul 24 17:14:45] --- (11 headers 0 lines) ---
[Jul 24 17:14:45] Really destroying SIP dialog '1111841d20b0abbf6ae4e4d97c14196d@10.10.10.11:5060' Method: OPTIONS
[Jul 24 17:14:46]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK5ec2abd6;received=10.10.10.11;rport=5060
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>;tag=as25686bc8
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0296250635@10.10.10.1>
Content-Type: application/sdp
Content-Length: 207

v=0
o=root 6229 6230 IN IP4 10.10.10.1
s=session
c=IN IP4 10.10.10.1
t=0 0
m=audio 18562 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv
<------------->
[Jul 24 17:14:46] --- (12 headers 11 lines) ---
[Jul 24 17:14:46] Found RTP audio format 0
[Jul 24 17:14:46] Found RTP audio format 101
[Jul 24 17:14:46] Found audio description format PCMU for ID 0
[Jul 24 17:14:46] Found audio description format telephone-event for ID 101
[Jul 24 17:14:46] Capabilities: us - 0x4 (ulaw), peer - audio=0x4 (ulaw)/video=0x0 (nothing)/text=0x0 (nothing), combined - 0x4 (ulaw)
[Jul 24 17:14:46] Non-codec capabilities (dtmf): us - 0x1 (telephone-event|), peer - 0x1 (telephone-event|), combined - 0x1 (telephone-event|)
[Jul 24 17:14:46] Peer audio RTP is at port 10.10.10.1:18562
[Jul 24 17:14:46] list_route: hop: <sip:0296250635@10.10.10.1>
[Jul 24 17:14:46] set_destination: Parsing <sip:0296250635@10.10.10.1> for address/port to send to
[Jul 24 17:14:46] set_destination: set destination to 10.10.10.1:5060
[Jul 24 17:14:46] Transmitting (NAT) to 10.10.10.1:5060:
ACK sip:0296250635@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK182d37ac;rport
Max-Forwards: 70
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>;tag=as25686bc8
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 103 ACK
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


---
[Jul 24 17:14:46]     -- SIP/mytel1-00000010 answered Local/9610296250635@default-00000013;2
[Jul 24 17:14:46]        > Channel Local/9610296250635@default-00000013;1 was answered.
[Jul 24 17:14:46]     -- Executing [8368@default:1] Playback("Local/9610296250635@default-00000013;1", "sip-silence") in new stack
[Jul 24 17:14:46]     -- <Local/9610296250635@default-00000013;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 17:14:46]     -- Executing [h@default:1] AGI("Local/9610296250635@default-00000013;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----7-----0") in new stack
[Jul 24 17:14:46]     -- Executing [8368@default:2] AGI("SIP/mytel1-00000010", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 17:14:46]     -- <SIP/mytel1-00000010>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 17:14:46]     -- Executing [8368@default:3] AGI("SIP/mytel1-00000010", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 17:14:46]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 17:14:47]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 17:14:47]     -- <Local/9610296250635@default-00000013;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----7-----0 completed, returning 0
[Jul 24 17:14:47]   == Spawn extension (default, 9610296250635, 2) exited non-zero on 'Local/9610296250635@default-00000013;2'
[Jul 24 17:14:47]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 17:14:56]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK52555ce8;received=10.10.10.11;rport=5060
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>;tag=as0921ebad
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0298330121@10.10.10.1>
Content-Type: application/sdp
Content-Length: 207

v=0
o=root 6229 6230 IN IP4 10.10.10.1
s=session
c=IN IP4 10.10.10.1
t=0 0
m=audio 13048 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv
<------------->
[Jul 24 17:14:56] --- (12 headers 11 lines) ---
[Jul 24 17:14:56] Found RTP audio format 0
[Jul 24 17:14:56] Found RTP audio format 101
[Jul 24 17:14:56] Found audio description format PCMU for ID 0
[Jul 24 17:14:56] Found audio description format telephone-event for ID 101
[Jul 24 17:14:56] Capabilities: us - 0x4 (ulaw), peer - audio=0x4 (ulaw)/video=0x0 (nothing)/text=0x0 (nothing), combined - 0x4 (ulaw)
[Jul 24 17:14:56] Non-codec capabilities (dtmf): us - 0x1 (telephone-event|), peer - 0x1 (telephone-event|), combined - 0x1 (telephone-event|)
[Jul 24 17:14:56] Peer audio RTP is at port 10.10.10.1:13048
[Jul 24 17:14:56] list_route: hop: <sip:0298330121@10.10.10.1>
[Jul 24 17:14:56] set_destination: Parsing <sip:0298330121@10.10.10.1> for address/port to send to
[Jul 24 17:14:56] set_destination: set destination to 10.10.10.1:5060
[Jul 24 17:14:56] Transmitting (NAT) to 10.10.10.1:5060:
ACK sip:0298330121@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK7737fb79;rport
Max-Forwards: 70
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>;tag=as0921ebad
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 103 ACK
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


---
[Jul 24 17:14:56]     -- SIP/mytel1-00000011 answered Local/9610298330121@default-00000014;2
[Jul 24 17:14:56]        > Channel Local/9610298330121@default-00000014;1 was answered.
[Jul 24 17:14:56]     -- Executing [8368@default:1] Playback("Local/9610298330121@default-00000014;1", "sip-silence") in new stack
[Jul 24 17:14:56]     -- <Local/9610298330121@default-00000014;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 17:14:56]     -- Executing [h@default:1] AGI("Local/9610298330121@default-00000014;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----17-----0") in new stack
[Jul 24 17:14:56]     -- Executing [8368@default:2] AGI("SIP/mytel1-00000011", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 17:14:56]     -- <SIP/mytel1-00000011>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 17:14:56]     -- Executing [8368@default:3] AGI("SIP/mytel1-00000011", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 17:14:56]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 17:14:56]     -- <SIP/mytel1-00000011>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 24 17:14:56]     -- Executing [8368@default:4] AGI("SIP/mytel1-00000011", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 17:14:56]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 17:14:56]     -- <SIP/mytel1-00000011>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 24 17:14:56]     -- Executing [8368@default:5] Hangup("SIP/mytel1-00000011", "") in new stack
[Jul 24 17:14:56]   == Spawn extension (default, 8368, 5) exited non-zero on 'SIP/mytel1-00000011'
[Jul 24 17:14:56]     -- Executing [h@default:1] AGI("SIP/mytel1-00000011", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jul 24 17:14:56]     -- <SIP/mytel1-00000011>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jul 24 17:14:56] Scheduling destruction of SIP dialog '58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060' in 6400 ms (Method: INVITE)
[Jul 24 17:14:56] set_destination: Parsing <sip:0298330121@10.10.10.1> for address/port to send to
[Jul 24 17:14:56] set_destination: set destination to 10.10.10.1:5060
[Jul 24 17:14:56] Reliably Transmitting (NAT) to 10.10.10.1:5060:
BYE sip:0298330121@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK377e1bae;rport
Max-Forwards: 70
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>;tag=as0921ebad
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 104 BYE
User-Agent: Asterisk PBX 1.8.32.3-vici
Proxy-Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:0298330121@10.10.10.1", nonce="6057078d", response="76ec535beb30169fd9125034476dc11c"
X-Asterisk-HangupCause: Normal Clearing
X-Asterisk-HangupCauseCode: 16
Content-Length: 0


---
[Jul 24 17:14:56]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK377e1bae;received=10.10.10.11;rport=5060
From: "V7241714390000000041" <sip:996@10.10.10.11>;tag=as180ac6d5
To: <sip:0298330121@10.10.10.1>;tag=as0921ebad
Call-ID: 58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060
CSeq: 104 BYE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0

<------------->
[Jul 24 17:14:56] --- (10 headers 0 lines) ---
[Jul 24 17:14:56] Really destroying SIP dialog '58ed9e974d7af78529dd36336e5f5987@10.10.10.11:5060' Method: INVITE
[Jul 24 17:14:56]     -- <SIP/mytel1-00000010>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Jul 24 17:14:56]   == Spawn extension (default, 8368, 3) exited non-zero on 'SIP/mytel1-00000010'
[Jul 24 17:14:56]     -- Executing [h@default:1] AGI("SIP/mytel1-00000010", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jul 24 17:14:56]     -- <SIP/mytel1-00000010>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Jul 24 17:14:56] Scheduling destruction of SIP dialog '0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060' in 6400 ms (Method: INVITE)
[Jul 24 17:14:56] set_destination: Parsing <sip:0296250635@10.10.10.1> for address/port to send to
[Jul 24 17:14:56] set_destination: set destination to 10.10.10.1:5060
[Jul 24 17:14:56] Reliably Transmitting (NAT) to 10.10.10.1:5060:
BYE sip:0296250635@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK59a0a59d;rport
Max-Forwards: 70
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>;tag=as25686bc8
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 104 BYE
User-Agent: Asterisk PBX 1.8.32.3-vici
Proxy-Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:0296250635@10.10.10.1", nonce="2ae6fce7", response="3c92f802060349d07b1d33bd943ebdca"
X-Asterisk-HangupCause: Unknown
X-Asterisk-HangupCauseCode: 0
Content-Length: 0


---
[Jul 24 17:14:56]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK59a0a59d;received=10.10.10.11;rport=5060
From: "V7241714390000000040" <sip:996@10.10.10.11>;tag=as4edef9d7
To: <sip:0296250635@10.10.10.1>;tag=as25686bc8
Call-ID: 0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060
CSeq: 104 BYE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0

<------------->
[Jul 24 17:14:56] --- (10 headers 0 lines) ---
[Jul 24 17:14:56] Really destroying SIP dialog '0ba9136a61784b6446bc0c714cb6d8fa@10.10.10.11:5060' Method: INVITE
[Jul 24 17:14:56]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 17:14:57]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 17:14:57]     -- <Local/9610298330121@default-00000014;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----17-----0 completed, returning 0
[Jul 24 17:14:57]   == Spawn extension (default, 9610298330121, 2) exited non-zero on 'Local/9610298330121@default-00000014;2'
[Jul 24 17:14:57]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 17:14:58]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 17:14:58]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 17:14:58]     -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-00000015;2", "8600051,K") in new stack
[Jul 24 17:14:58]     -- Executing [55558600051@default:2] Hangup("Local/55558600051@default-00000015;2", "") in new stack
[Jul 24 17:14:58]   == Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-00000015;2'
[Jul 24 17:14:58]     -- Executing [h@default:1] AGI("Local/55558600051@default-00000015;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jul 24 17:14:58]     -- <SIP/mytel2-0000000f> Playing 'conf-kicked.gsm' (language 'en')
[Jul 24 17:14:58]     -- <Local/55558600051@default-00000015;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jul 24 17:14:59]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 17:14:59]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 17:15:00]
<--- SIP read from UDP:10.10.10.1:5060 --->
OPTIONS sip:s@10.10.10.11:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK195c53e5;rport
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as60b8fd82
To: <sip:s@10.10.10.11:5060>
Contact: <sip:asterisk@10.10.10.1>
Call-ID: 1058648821d1a007593e662070f47bb2@10.10.10.1
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Max-Forwards: 70
Date: Fri, 24 Jul 2015 07:14:53 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0

<------------->
[Jul 24 17:15:00] --- (13 headers 0 lines) ---
[Jul 24 17:15:00] Looking for s in trunkinbound (domain 10.10.10.11)
[Jul 24 17:15:00]
<--- Transmitting (NAT) to 10.10.10.1:5060 --->
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK195c53e5;received=10.10.10.1;rport=5060
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as60b8fd82
To: <sip:s@10.10.10.11:5060>;tag=as7dd0ac56
Call-ID: 1058648821d1a007593e662070f47bb2@10.10.10.1
CSeq: 102 OPTIONS
Server: Asterisk PBX 1.8.32.3-vici
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Accept: application/sdp
Content-Length: 0


<------------>
[Jul 24 17:15:00] Scheduling destruction of SIP dialog '1058648821d1a007593e662070f47bb2@10.10.10.1' in 32000 ms (Method: OPTIONS)
[Jul 24 17:15:00]
<--- SIP read from UDP:10.10.10.1:5060 --->
OPTIONS sip:s@10.10.10.11:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK196e8b0e;rport
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as02a06b45
To: <sip:s@10.10.10.11:5060>
Contact: <sip:asterisk@10.10.10.1>
Call-ID: 76815d0d20eb77b37c724dd174e6f086@10.10.10.1
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Max-Forwards: 70
Date: Fri, 24 Jul 2015 07:14:53 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0

<------------->
[Jul 24 17:15:00] --- (13 headers 0 lines) ---
[Jul 24 17:15:00] Looking for s in trunkinbound (domain 10.10.10.11)
[Jul 24 17:15:00]
<--- Transmitting (NAT) to 10.10.10.1:5060 --->
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK196e8b0e;received=10.10.10.1;rport=5060
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as02a06b45
To: <sip:s@10.10.10.11:5060>;tag=as4b17297b
Call-ID: 76815d0d20eb77b37c724dd174e6f086@10.10.10.1
CSeq: 102 OPTIONS
Server: Asterisk PBX 1.8.32.3-vici
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Accept: application/sdp
Content-Length: 0


<------------>
[Jul 24 17:15:00] Scheduling destruction of SIP dialog '76815d0d20eb77b37c724dd174e6f086@10.10.10.1' in 32000 ms (Method: OPTIONS)
[Jul 24 17:15:00]     -- Hungup 'DAHDI/pseudo-1389872196'
[Jul 24 17:15:00]     -- Executing [8600051@default:2] Hangup("SIP/mytel2-0000000f", "") in new stack
[Jul 24 17:15:00]   == Spawn extension (default, 8600051, 2) exited non-zero on 'SIP/mytel2-0000000f'
[Jul 24 17:15:00]     -- Executing [h@default:1] AGI("SIP/mytel2-0000000f", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jul 24 17:15:00]     -- <SIP/mytel2-0000000f>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jul 24 17:15:00] Scheduling destruction of SIP dialog '46ca083c46ae1281445b9432460ba3bf@10.10.10.11:5060' in 6400 ms (Method: INVITE)
[Jul 24 17:15:00] set_destination: Parsing <sip:500@10.10.10.1> for address/port to send to
[Jul 24 17:15:00] set_destination: set destination to 10.10.10.1:5060
[Jul 24 17:15:00] Reliably Transmitting (NAT) to 10.10.10.1:5060:
BYE sip:500@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK21ef8895;rport
Max-Forwards: 70
From: "S1507241713138600051" <sip:997@10.10.10.11>;tag=as3a1df9d2
To: <sip:500@10.10.10.1>;tag=as4e077afc
Call-ID: 46ca083c46ae1281445b9432460ba3bf@10.10.10.11:5060
CSeq: 104 BYE
User-Agent: Asterisk PBX 1.8.32.3-vici
Proxy-Authorization: Digest username="997", realm="asterisk", algorithm=MD5, uri="sip:500@10.10.10.1", nonce="652531c7", response="3e22b05712e32c12af82d4748f72d549"
X-Asterisk-HangupCause: Normal Clearing
X-Asterisk-HangupCauseCode: 16
Content-Length: 0


---
[Jul 24 17:15:00]
<--- SIP read from UDP:10.10.10.1:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK21ef8895;received=10.10.10.11;rport=5060
From: "S1507241713138600051" <sip:997@10.10.10.11>;tag=as3a1df9d2
To: <sip:500@10.10.10.1>;tag=as4e077afc
Call-ID: 46ca083c46ae1281445b9432460ba3bf@10.10.10.11:5060
CSeq: 104 BYE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0

<------------->
[Jul 24 17:15:00] --- (10 headers 0 lines) ---
[Jul 24 17:15:00] Really destroying SIP dialog '46ca083c46ae1281445b9432460ba3bf@10.10.10.11:5060' Method: INVITE
[Jul 24 17:15:01]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 17:15:01]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 17:15:01]   == Manager 'sendcron' logged on from 127.0.0.1
LargeDialer*CLI> sip set debug off
SIP Debugging Disabled
[Jul 24 17:15:06]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 17:15:06]   == Manager 'sendcron' logged off from 127.0.0.1
LargeDialer*CLI>



I might insert my mobile into a list and see what happens on the other end.

EDIT:

Inserted my mobile. No call came through. I wonder what was queuing then :P

ngrep-sip:

Code: Select all
LargeDialer:~ # ngrep-sip
interface: any
filter: (ip) and ( port 5060 )
#
U 2015/07/24 17:34:45.220557 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK199db5fa;received=10.10.10.11;rport=5060
From: "asterisk" <sip:996@10.10.10.11>;tag=as1de15d26
To: <sip:10.10.10.1>;tag=as173d28b1
Call-ID: 13dde31d440fa7c805c422655ac885eb@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Accept: application/sdp
Content-Length: 0


#
U 2015/07/24 17:34:45.297916 10.10.10.11:5060 -> 10.10.10.1:5060
OPTIONS sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK6ec69dfa;rport
Max-Forwards: 70
From: "asterisk" <sip:997@10.10.10.11>;tag=as17401118
To: <sip:10.10.10.1>
Contact: <sip:997@10.10.10.11:5060>
Call-ID: 1d8fa52d5d46ed9b5e19420864f8f9d8@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:34:45 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0


#
U 2015/07/24 17:34:45.298281 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK6ec69dfa;received=10.10.10.11;rport=5060
From: "asterisk" <sip:997@10.10.10.11>;tag=as17401118
To: <sip:10.10.10.1>;tag=as676b9f71
Call-ID: 1d8fa52d5d46ed9b5e19420864f8f9d8@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Accept: application/sdp
Content-Length: 0


#
U 2015/07/24 17:34:47.167786 10.10.10.11:5060 -> 10.10.10.1:5060
INVITE sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK1546282a;rport
Max-Forwards: 70
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 102 INVITE
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:34:47 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Remote-Party-ID: "V7241734470000005735" <sip:0000000000@10.10.10.11>;party=calling;privacy=off;screen=no
Content-Type: application/sdp
Content-Length: 238

v=0
o=root 284327589 284327589 IN IP4 10.10.10.11
s=Asterisk PBX 1.8.32.3-vici
c=IN IP4 10.10.10.11
t=0 0
m=audio 12082 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

#
U 2015/07/24 17:34:47.168176 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK1546282a;received=10.10.10.11;rport=5060
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>;tag=as260b1aa5
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 102 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Proxy-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="72e556e3"
Content-Length: 0


#
U 2015/07/24 17:34:47.168277 10.10.10.11:5060 -> 10.10.10.1:5060
ACK sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK1546282a;rport
Max-Forwards: 70
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>;tag=as260b1aa5
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 102 ACK
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


#
U 2015/07/24 17:34:47.168356 10.10.10.11:5060 -> 10.10.10.1:5060
INVITE sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK2b3ed61e;rport
Max-Forwards: 70
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX 1.8.32.3-vici
Proxy-Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:0478805437@10.10.10.1", nonce="72e556e3", response="9c445b0ee040cebb23aa5ca7261c6365"
Date: Fri, 24 Jul 2015 07:34:47 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Remote-Party-ID: "V7241734470000005735" <sip:0000000000@10.10.10.11>;party=calling;privacy=off;screen=no
Content-Type: application/sdp
Content-Length: 238

v=0
o=root 284327589 284327590 IN IP4 10.10.10.11
s=Asterisk PBX 1.8.32.3-vici
c=IN IP4 10.10.10.11
t=0 0
m=audio 12082 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

#
U 2015/07/24 17:34:47.168830 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK2b3ed61e;received=10.10.10.11;rport=5060
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0478805437@10.10.10.1>
Content-Length: 0


#
U 2015/07/24 17:35:00.691619 10.10.10.11:5060 -> 10.10.10.1:5060
REGISTER sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK64413d66;rport
Max-Forwards: 70
From: <sip:997@10.10.10.1>;tag=as244fa405
To: <sip:997@10.10.10.1>
Call-ID: 115250f524a977f4203363e920a00117@10.10.10.11
CSeq: 158 REGISTER
User-Agent: Asterisk PBX 1.8.32.3-vici
Authorization: Digest username="997", realm="asterisk", algorithm=MD5, uri="sip:10.10.10.1", nonce="0c482b0f", response="e041645bbc35a25e0dac4613400567ff"
Expires: 120
Contact: <sip:s@10.10.10.11:5060>
Content-Length: 0


#
U 2015/07/24 17:35:00.691887 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK64413d66;received=10.10.10.11;rport=5060
From: <sip:997@10.10.10.1>;tag=as244fa405
To: <sip:997@10.10.10.1>
Call-ID: 115250f524a977f4203363e920a00117@10.10.10.11
CSeq: 158 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


#
U 2015/07/24 17:35:00.691895 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK64413d66;received=10.10.10.11;rport=5060
From: <sip:997@10.10.10.1>;tag=as244fa405
To: <sip:997@10.10.10.1>;tag=as0829646c
Call-ID: 115250f524a977f4203363e920a00117@10.10.10.11
CSeq: 158 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="20f88ad0"
Content-Length: 0


#
U 2015/07/24 17:35:00.692089 10.10.10.11:5060 -> 10.10.10.1:5060
REGISTER sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK0d7b2e45;rport
Max-Forwards: 70
From: <sip:997@10.10.10.1>;tag=as244fa405
To: <sip:997@10.10.10.1>
Call-ID: 115250f524a977f4203363e920a00117@10.10.10.11
CSeq: 159 REGISTER
User-Agent: Asterisk PBX 1.8.32.3-vici
Authorization: Digest username="997", realm="asterisk", algorithm=MD5, uri="sip:10.10.10.1", nonce="20f88ad0", response="9ae5c54494fcb9cfa4ad38f6ff3dc083"
Expires: 120
Contact: <sip:s@10.10.10.11:5060>
Content-Length: 0


#
U 2015/07/24 17:35:00.692361 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK0d7b2e45;received=10.10.10.11;rport=5060
From: <sip:997@10.10.10.1>;tag=as244fa405
To: <sip:997@10.10.10.1>
Call-ID: 115250f524a977f4203363e920a00117@10.10.10.11
CSeq: 159 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


#
U 2015/07/24 17:35:00.694633 10.10.10.11:5060 -> 10.10.10.1:5060
REGISTER sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK6f02f883;rport
Max-Forwards: 70
From: <sip:996@10.10.10.1>;tag=as4b3a9e1a
To: <sip:996@10.10.10.1>
Call-ID: 5a25cc536dd0b4bc0fa92792675bd638@10.10.10.11
CSeq: 158 REGISTER
User-Agent: Asterisk PBX 1.8.32.3-vici
Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:10.10.10.1", nonce="6bbf9b1e", response="d32973440ab77bae776db834395e074a"
Expires: 120
Contact: <sip:s@10.10.10.11:5060>
Content-Length: 0


#
U 2015/07/24 17:35:00.704039 10.10.10.1:5060 -> 10.10.10.11:5060
OPTIONS sip:s@10.10.10.11:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK004fe179;rport
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as5f433c2a
To: <sip:s@10.10.10.11:5060>
Contact: <sip:asterisk@10.10.10.1>
Call-ID: 5eb4ab6d05d6861f51151ad627dc0903@10.10.10.1
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Max-Forwards: 70
Date: Fri, 24 Jul 2015 07:34:53 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


#
U 2015/07/24 17:35:00.704056 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK0d7b2e45;received=10.10.10.11;rport=5060
From: <sip:997@10.10.10.1>;tag=as244fa405
To: <sip:997@10.10.10.1>;tag=as0829646c
Call-ID: 115250f524a977f4203363e920a00117@10.10.10.11
CSeq: 159 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Expires: 120
Contact: <sip:s@10.10.10.11:5060>;expires=120
Date: Fri, 24 Jul 2015 07:34:53 GMT
Content-Length: 0


#
U 2015/07/24 17:35:00.704212 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK6f02f883;received=10.10.10.11;rport=5060
From: <sip:996@10.10.10.1>;tag=as4b3a9e1a
To: <sip:996@10.10.10.1>
Call-ID: 5a25cc536dd0b4bc0fa92792675bd638@10.10.10.11
CSeq: 158 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


#
U 2015/07/24 17:35:00.704231 10.10.10.11:5060 -> 10.10.10.1:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK004fe179;received=10.10.10.1;rport=5060
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as5f433c2a
To: <sip:s@10.10.10.11:5060>;tag=as49e390b4
Call-ID: 5eb4ab6d05d6861f51151ad627dc0903@10.10.10.1
CSeq: 102 OPTIONS
Server: Asterisk PBX 1.8.32.3-vici
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Accept: application/sdp
Content-Length: 0


#
U 2015/07/24 17:35:00.704246 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK6f02f883;received=10.10.10.11;rport=5060
From: <sip:996@10.10.10.1>;tag=as4b3a9e1a
To: <sip:996@10.10.10.1>;tag=as3f460b82
Call-ID: 5a25cc536dd0b4bc0fa92792675bd638@10.10.10.11
CSeq: 158 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="61a2ed72"
Content-Length: 0


#
U 2015/07/24 17:35:00.704538 10.10.10.11:5060 -> 10.10.10.1:5060
REGISTER sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK70cdb777;rport
Max-Forwards: 70
From: <sip:996@10.10.10.1>;tag=as4b3a9e1a
To: <sip:996@10.10.10.1>
Call-ID: 5a25cc536dd0b4bc0fa92792675bd638@10.10.10.11
CSeq: 159 REGISTER
User-Agent: Asterisk PBX 1.8.32.3-vici
Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:10.10.10.1", nonce="61a2ed72", response="8ca0b56d67bfb52388a5a03453d99c28"
Expires: 120
Contact: <sip:s@10.10.10.11:5060>
Content-Length: 0


#
U 2015/07/24 17:35:00.704752 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK70cdb777;received=10.10.10.11;rport=5060
From: <sip:996@10.10.10.1>;tag=as4b3a9e1a
To: <sip:996@10.10.10.1>
Call-ID: 5a25cc536dd0b4bc0fa92792675bd638@10.10.10.11
CSeq: 159 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


#
U 2015/07/24 17:35:00.707978 10.10.10.1:5060 -> 10.10.10.11:5060
OPTIONS sip:s@10.10.10.11:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK51d53222;rport
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as1804524d
To: <sip:s@10.10.10.11:5060>
Contact: <sip:asterisk@10.10.10.1>
Call-ID: 786ef76e64389bbe6e7dd1be5aa8dc45@10.10.10.1
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Max-Forwards: 70
Date: Fri, 24 Jul 2015 07:34:53 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


#
U 2015/07/24 17:35:00.708003 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK70cdb777;received=10.10.10.11;rport=5060
From: <sip:996@10.10.10.1>;tag=as4b3a9e1a
To: <sip:996@10.10.10.1>;tag=as3f460b82
Call-ID: 5a25cc536dd0b4bc0fa92792675bd638@10.10.10.11
CSeq: 159 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Expires: 120
Contact: <sip:s@10.10.10.11:5060>;expires=120
Date: Fri, 24 Jul 2015 07:34:53 GMT
Content-Length: 0


#
U 2015/07/24 17:35:00.708093 10.10.10.11:5060 -> 10.10.10.1:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK51d53222;received=10.10.10.1;rport=5060
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as1804524d
To: <sip:s@10.10.10.11:5060>;tag=as38cc7aa7
Call-ID: 786ef76e64389bbe6e7dd1be5aa8dc45@10.10.10.1
CSeq: 102 OPTIONS
Server: Asterisk PBX 1.8.32.3-vici
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Accept: application/sdp
Content-Length: 0


#
U 2015/07/24 17:35:06.811397 10.10.10.1:5060 -> 10.10.10.11:5060
NOTIFY sip:s@10.10.10.11:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK762f8611;rport
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as3ee6db46
To: <sip:s@10.10.10.11:5060>
Contact: <sip:asterisk@10.10.10.1>
Call-ID: 05cdf5b671961f597fe697d248b0dda7@10.10.10.1
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX
Max-Forwards: 70
Event: message-summary
Content-Type: application/simple-message-summary
Content-Length: 84

Messages-Waiting: no
Message-Account: sip:*9@10.10.10.1
Voice-Message: 0/0 (0/0)

#
U 2015/07/24 17:35:06.811600 10.10.10.11:5060 -> 10.10.10.1:5060
SIP/2.0 489 Bad event
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK762f8611;received=10.10.10.1;rport=5060
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as3ee6db46
To: <sip:s@10.10.10.11:5060>;tag=as52e074fd
Call-ID: 05cdf5b671961f597fe697d248b0dda7@10.10.10.1
CSeq: 102 NOTIFY
Server: Asterisk PBX 1.8.32.3-vici
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0


#
U 2015/07/24 17:35:06.812038 10.10.10.1:5060 -> 10.10.10.11:5060
NOTIFY sip:s@10.10.10.11:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK4bc6a4f8;rport
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as7ad685b4
To: <sip:s@10.10.10.11:5060>
Contact: <sip:asterisk@10.10.10.1>
Call-ID: 4b6917505960251c3611038b419b210f@10.10.10.1
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX
Max-Forwards: 70
Event: message-summary
Content-Type: application/simple-message-summary
Content-Length: 84

Messages-Waiting: no
Message-Account: sip:*9@10.10.10.1
Voice-Message: 0/0 (0/0)

#
U 2015/07/24 17:35:06.812135 10.10.10.11:5060 -> 10.10.10.1:5060
SIP/2.0 489 Bad event
Via: SIP/2.0/UDP 10.10.10.1:5060;branch=z9hG4bK4bc6a4f8;received=10.10.10.1;rport=5060
From: "asterisk" <sip:asterisk@10.10.10.1>;tag=as7ad685b4
To: <sip:s@10.10.10.11:5060>;tag=as64ff1592
Call-ID: 4b6917505960251c3611038b419b210f@10.10.10.1
CSeq: 102 NOTIFY
Server: Asterisk PBX 1.8.32.3-vici
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0


#
U 2015/07/24 17:35:07.185070 10.10.10.11:5060 -> 10.10.10.1:5060
CANCEL sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK2b3ed61e;rport
Max-Forwards: 70
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 103 CANCEL
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


#
U 2015/07/24 17:35:07.185409 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK2b3ed61e;received=10.10.10.11;rport=5060
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>;tag=as0eca845f
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


#
U 2015/07/24 17:35:07.185429 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK2b3ed61e;received=10.10.10.11;rport=5060
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>;tag=as0eca845f
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 103 CANCEL
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


#
U 2015/07/24 17:35:07.185589 10.10.10.11:5060 -> 10.10.10.1:5060
ACK sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK2b3ed61e;rport
Max-Forwards: 70
From: "V7241734470000005735" <sip:996@10.10.10.11>;tag=as5c51cb4b
To: <sip:0478805437@10.10.10.1>;tag=as0eca845f
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 0e77b373360b2a0a3ded61872d4e7186@10.10.10.11:5060
CSeq: 103 ACK
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


#
U 2015/07/24 17:35:45.220437 10.10.10.11:5060 -> 10.10.10.1:5060
OPTIONS sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK565c4ae2;rport
Max-Forwards: 70
From: "asterisk" <sip:996@10.10.10.11>;tag=as711236f7
To: <sip:10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 11038a15323b23d82530187a538b53c6@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:35:45 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0


#
U 2015/07/24 17:35:45.220759 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK565c4ae2;received=10.10.10.11;rport=5060
From: "asterisk" <sip:996@10.10.10.11>;tag=as711236f7
To: <sip:10.10.10.1>;tag=as6806e3e2
Call-ID: 11038a15323b23d82530187a538b53c6@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Accept: application/sdp
Content-Length: 0


#
U 2015/07/24 17:35:45.298032 10.10.10.11:5060 -> 10.10.10.1:5060
OPTIONS sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK7b2171ae;rport
Max-Forwards: 70
From: "asterisk" <sip:997@10.10.10.11>;tag=as6ae192a3
To: <sip:10.10.10.1>
Contact: <sip:997@10.10.10.11:5060>
Call-ID: 528fc9e30abfa261750e20f554bf6792@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:35:45 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0


#
U 2015/07/24 17:35:45.298392 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK7b2171ae;received=10.10.10.11;rport=5060
From: "asterisk" <sip:997@10.10.10.11>;tag=as6ae192a3
To: <sip:10.10.10.1>;tag=as60833329
Call-ID: 528fc9e30abfa261750e20f554bf6792@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Accept: application/sdp
Content-Length: 0


I suppose I should look into what is different about a manually dialed call vs an auto dialed call.
Arffeh
 
Posts: 29
Joined: Wed Mar 26, 2014 7:53 pm

Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Fri Jul 24, 2015 3:01 am

So, I removed our secondary trunk and disabled anything superfluous, the call comes in, and disconnects at precisely 10 seconds.

The interaction in ngrep-sip:

Code: Select all


#
U 2015/07/24 17:54:02.366615 10.10.10.11:5060 -> 10.10.10.1:5060
INVITE sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK20ddc3a6;rport
Max-Forwards: 70
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 102 INVITE
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:54:02 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Remote-Party-ID: "V7241754020000005735" <sip:0000000000@10.10.10.11>;party=calling;privacy=off;screen=no
Content-Type: application/sdp
Content-Length: 238

v=0
o=root 377043220 377043220 IN IP4 10.10.10.11
s=Asterisk PBX 1.8.32.3-vici
c=IN IP4 10.10.10.11
t=0 0
m=audio 17400 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

#
U 2015/07/24 17:54:02.366947 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK20ddc3a6;received=10.10.10.11;rport=5060
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>;tag=as6162184b
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 102 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Proxy-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="37d7b6db"
Content-Length: 0


#
U 2015/07/24 17:54:02.367078 10.10.10.11:5060 -> 10.10.10.1:5060
ACK sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK20ddc3a6;rport
Max-Forwards: 70
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>;tag=as6162184b
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 102 ACK
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


#
U 2015/07/24 17:54:02.367164 10.10.10.11:5060 -> 10.10.10.1:5060
INVITE sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK3682265a;rport
Max-Forwards: 70
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX 1.8.32.3-vici
Proxy-Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:0478805437@10.10.10.1", nonce="37d7b6db", response="aabcae7b9fbe3489519979d799cac49f"
Date: Fri, 24 Jul 2015 07:54:02 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Remote-Party-ID: "V7241754020000005735" <sip:0000000000@10.10.10.11>;party=calling;privacy=off;screen=no
Content-Type: application/sdp
Content-Length: 238

v=0
o=root 377043220 377043221 IN IP4 10.10.10.11
s=Asterisk PBX 1.8.32.3-vici
c=IN IP4 10.10.10.11
t=0 0
m=audio 17400 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

#
U 2015/07/24 17:54:02.367567 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK3682265a;received=10.10.10.11;rport=5060
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0478805437@10.10.10.1>
Content-Length: 0


#
U 2015/07/24 17:54:04.014495 10.10.10.11:5060 -> 10.10.10.1:5060
OPTIONS sip:10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK759416d1;rport
Max-Forwards: 70
From: "asterisk" <sip:996@10.10.10.11>;tag=as18941b5b
To: <sip:10.10.10.1>
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 083399ca2bfac2b437cd7dc36e884082@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX 1.8.32.3-vici
Date: Fri, 24 Jul 2015 07:54:04 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Length: 0


#
U 2015/07/24 17:54:04.014844 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK759416d1;received=10.10.10.11;rport=5060
From: "asterisk" <sip:996@10.10.10.11>;tag=as18941b5b
To: <sip:10.10.10.1>;tag=as4dadafe5
Call-ID: 083399ca2bfac2b437cd7dc36e884082@10.10.10.11:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Accept: application/sdp
Content-Length: 0


#
U 2015/07/24 17:54:06.648226 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK3682265a;received=10.10.10.11;rport=5060
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>;tag=as3e42ce1c
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0478805437@10.10.10.1>
Content-Type: application/sdp
Content-Length: 207

v=0
o=root 6229 6229 IN IP4 10.10.10.1
s=session
c=IN IP4 10.10.10.1
t=0 0
m=audio 10096 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

#
U 2015/07/24 17:54:09.168078 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK3682265a;received=10.10.10.11;rport=5060
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>;tag=as3e42ce1c
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Contact: <sip:0478805437@10.10.10.1>
Content-Type: application/sdp
Content-Length: 207

v=0
o=root 6229 6230 IN IP4 10.10.10.1
s=session
c=IN IP4 10.10.10.1
t=0 0
m=audio 10096 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

#
U 2015/07/24 17:54:09.168258 10.10.10.11:5060 -> 10.10.10.1:5060
ACK sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK5cd767ce;rport
Max-Forwards: 70
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>;tag=as3e42ce1c
Contact: <sip:996@10.10.10.11:5060>
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 103 ACK
User-Agent: Asterisk PBX 1.8.32.3-vici
Content-Length: 0


#
U 2015/07/24 17:54:18.970424 10.10.10.11:5060 -> 10.10.10.1:5060
BYE sip:0478805437@10.10.10.1 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK085ada65;rport
Max-Forwards: 70
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>;tag=as3e42ce1c
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 104 BYE
User-Agent: Asterisk PBX 1.8.32.3-vici
Proxy-Authorization: Digest username="996", realm="asterisk", algorithm=MD5, uri="sip:0478805437@10.10.10.1", nonce="37d7b6db", response="50636666b0fa3d424bea0cbad02a1e33"
X-Asterisk-HangupCause: Unknown
X-Asterisk-HangupCauseCode: 0
Content-Length: 0


#
U 2015/07/24 17:54:18.970719 10.10.10.1:5060 -> 10.10.10.11:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.10.11:5060;branch=z9hG4bK085ada65;received=10.10.10.11;rport=5060
From: "V7241754020000005735" <sip:996@10.10.10.11>;tag=as67212156
To: <sip:0478805437@10.10.10.1>;tag=as3e42ce1c
Call-ID: 5960b7c07f4561ba12024ea5199a70a8@10.10.10.11:5060
CSeq: 104 BYE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0




And what the asterisk CLI sees:

Code: Select all

[Jul 24 18:00:05]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 18:00:05]     -- Executing [9610478805437@default:1] AGI("Local/9610478805437@default-00000023;2", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 18:00:05]     -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=PDBUSNSW))
[Jul 24 18:00:05]     -- <Local/9610478805437@default-00000023;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 18:00:05]     -- Executing [9610478805437@default:2] Dial("Local/9610478805437@default-00000023;2", "SIP/mytel1/0478805437,,tTor") in new stack
[Jul 24 18:00:05]   == Using SIP RTP CoS mark 5
[Jul 24 18:00:05]     -- Called SIP/mytel1/0478805437
[Jul 24 18:00:06]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 18:00:06]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 18:00:10]     -- SIP/mytel1-0000001c is making progress passing it to Local/9610478805437@default-00000023;2
[Jul 24 18:00:12]     -- SIP/mytel1-0000001c answered Local/9610478805437@default-00000023;2
[Jul 24 18:00:12]        > Channel Local/9610478805437@default-00000023;1 was answered.
[Jul 24 18:00:12]     -- Executing [8368@default:1] Playback("Local/9610478805437@default-00000023;1", "sip-silence") in new stack
[Jul 24 18:00:12]     -- <Local/9610478805437@default-00000023;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 24 18:00:12]     -- Executing [h@default:1] AGI("Local/9610478805437@default-00000023;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----7-----0") in new stack
[Jul 24 18:00:12]     -- Executing [8368@default:2] AGI("SIP/mytel1-0000001c", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 24 18:00:12]     -- <SIP/mytel1-0000001c>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 24 18:00:12]     -- Executing [8368@default:3] AGI("SIP/mytel1-0000001c", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 24 18:00:12]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 24 18:00:13]   == Manager 'sendcron' logged off from 127.0.0.1
[Jul 24 18:00:13]     -- <Local/9610478805437@default-00000023;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----7-----0 completed, returning 0
[Jul 24 18:00:13]   == Spawn extension (default, 9610478805437, 2) exited non-zero on 'Local/9610478805437@default-00000023;2'
[Jul 24 18:00:22]     -- <SIP/mytel1-0000001c>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Jul 24 18:00:22]   == Spawn extension (default, 8368, 3) exited non-zero on 'SIP/mytel1-0000001c'
[Jul 24 18:00:22]     -- Executing [h@default:1] AGI("SIP/mytel1-0000001c", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jul 24 18:00:22]     -- <SIP/mytel1-0000001c>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Jul 24 18:00:22]   == Manager 'sendcron' logged on from 127.0.0.1
[Jul 24 18:00:23]   == Manager 'sendcron' logged off from 127.0.0.1
LargeDialer*CLI>
Arffeh
 
Posts: 29
Joined: Wed Mar 26, 2014 7:53 pm

Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Fri Jul 24, 2015 3:47 am

asterisk version correct in admin->servers?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20229
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Fri Jul 24, 2015 3:51 am

Sure is. It's the first thing I always check. Eliminates most weird asterisk behaviour. ;)

What is exit code 4 in /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi ?

Just curious, even if unrelated.

From agi-out:

Code: Select all

2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|Perl Environment Dump:
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|NORMAL-----LB
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|AGI Environment Dump:
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- accountcode =
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- arg_1 = NORMAL-----LB
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- callerid = 996
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- calleridname = LargeDialer
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- callingani2 = 0
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- callingpres = 0
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- callingtns = 0
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- callington = 0
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- channel = SIP/mytel1-0000001e
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- context = default
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- dnid = unknown
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- enhanced = 0.0
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- extension = 8368
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- language = en
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- priority = 3
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- rdnis = unknown
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- request = agi-VDAD_ALL_outbound.agi
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- threadid = 140404623193856
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- type = SIP
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- uniqueid = 1437728521.113
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi| -- version = 1.8.32.3-vici
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|AGI Variables: |1437728521.113|SIP/mytel1-0000001e|8368|SIP|996|LargeDialer|3|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|+++++ VDAD START : |0|2015-07-24 19:02:08|1.8.32.3-vici|3|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_live_agents where callerid='996';|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where callerid='996' and status IN('LIVE','XFER');|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|--    VDAD : |0E0|update of vac table: 996
|UPDATE vicidial_auto_calls set uniqueid='1437728521.113', channel='SIP/mytel1-0000001e',status='LIVE',stage='LIVE-0' where callerid='996' order by call_time desc limit 1;|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|--    NO VDAC FOUND!!!!!: 996
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|--    NO VDM FOUND!!!!!!!!!!: 996
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|1|VDAC-reinsert|INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,uniqueid,callerid,channel,phone_code,phone_number,call_time,call_type,stage,queue_priority)  values('10.10.10.11','','LIVE','0','1437728521.113','996','SIP/mytel1-0000001e','','','2015-07-24 19:02:08','OUT','LIVE-0.25','')|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|0|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|
2015-07-24 19:02:08|agi-VDAD_ALL_outbound.agi|WWWWWWWW VDAD XFER BALANCE WAIT: |0||SIP/mytel1-0000001e|996|1437728521.113|
2015-07-24 19:02:18|agi-VDAD_ALL_outbound.agi||UPDATE vicidial_log FORCE INDEX(lead_id) set status='DROP',end_epoch='1437728538',length_in_sec='9',term_reason='QUEUETIMEOUT' where lead_id = '0' and uniqueid LIKE "1437728521%";|
2015-07-24 19:02:18|agi-VDAD_ALL_outbound.agi|--    VDAD vicidial_log update: |0E0|1437728521.113
2015-07-24 19:02:18|agi-VDAD_ALL_outbound.agi||UPDATE vicidial_list set status='DROP' where lead_id = '0';|
2015-07-24 19:02:18|agi-VDAD_ALL_outbound.agi|--    VDAD vicidial_list update: |0E0|0
2015-07-24 19:02:18|agi-VDAD_ALL_outbound.agi|--    VDAD vac record deleted: |1||
2015-07-24 19:02:18|agi-VDAD_ALL_outbound.agi|--    VDCL call_hungup timout: |0|VH0724190218||SIP/mytel1-0000001e|insert to vicidial_manager

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Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Fri Jul 24, 2015 9:35 pm

Is there any other log files I could offer?

I'm really stumped.
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Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Mon Jul 27, 2015 4:32 am

Just removed the lot, grabbed the preload ISO and gave it a shot as barebones as possible, still no luck. Call sits in queue for 10 seconds and drops. Autocalls do not pass to agents.


I enabled the outbound queue in the agent screen to see what's coming through.

It appears that every field is blank. No phone number or lead information.
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Re: Autodial calls not transferring to agent, Manual working

Postby Arffeh » Tue Jul 28, 2015 9:24 pm

Looks like the most recent version is a no-go.

I reinstalled for a 5th time after 4 other variations, this time I didn't perform an upgrade to 2347.

Same settings all work on SVN 2192, but not on SVN 2347.


In the past I have installed and upgraded fine, but this one revision didn't cooperate. Not sure why.
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Re: Autodial calls not transferring to agent, Manual working

Postby mflorell » Wed Jul 29, 2015 7:24 am

We just did an install with the non-preload ISO and it worked fine. I'm not really sure what the problem is that you are having.
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Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Thu Jul 30, 2015 8:40 pm

When you performed these clean installs, you obviously had to put in some settings to make the server work. Even barebones has to be configured. Networking and carrier settings are required, and are different on each machine.

Perhaps you should share your carrier settings and internet connection configuration. And any other settings you had to personalized during setup.
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Re: Autodial calls not transferring to agent, Manual working

Postby lvish » Thu Aug 06, 2015 2:13 am

Hi Matt,

Is this problem seen in pre load version of 6.0.3.? or you tested only in non-preload ISO.


@Arfeh,

You mean on same platform SVN 2192 is working? but not SVN 2347.

Can we downgrade from higher svn to lower ?
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Re: Autodial calls not transferring to agent, Manual working

Postby mflorell » Thu Aug 06, 2015 6:16 am

We don't really test the preload ISO very often. The one we use in production is the non-preload ISO.
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Re: Autodial calls not transferring to agent, Manual working

Postby lvish » Thu Aug 06, 2015 10:06 am

Thanks Matt for the input.

will try non preload and migrate the DB and check.
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Re: Autodial calls not transferring to agent, Manual working

Postby lvish » Sat Aug 08, 2015 11:06 pm

Hi Matt,

I think only reason for this issue is unknown callerID in autocalls. Below are the MYQL logs . Script is failing to get live agent and campaign information from where clause --CallerID = 'unknown'.

Please help us to understand who /which script is setting this callerid for auto calls. I believe its some long alpha numeric character.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01002|1|||SELECT count(*) FROM vicidial_live_agents where callerid='unknown';|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01003|1|||SELECT count(*) FROM vicidial_auto_calls where callerid='unknown' and status IN('LIVE','XFER');|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01004|0E0|||UPDATE vicidial_auto_calls set uniqueid='1439090234.763522', channel='DAHDI/i1/0989898989-23845',status='LIVE',stage='LIVE-0' where callerid='unknown' order by call_time desc limit 1;|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01070|0|||SELECT cmd_line_k,entry_date,cmd_line_j FROM vicidial_manager where callerid='unknown' and action='Originate' order by entry_date,cmd_line_k desc limit 1;|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01047|1|||INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,uniqueid,callerid,channel,phone_code,phone_number,call_time,call_type,stage,queue_priority) values('192.168.1.10','','LIVE','0','1439090234.763522','unknown','DAHDI/i1/0989898989-23845','','','2015-08-09 08:47:23','OUT','LIVE-0.25','')|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
2015-08-09 08:47:23|agi-VDAD_ALL_outbound.agi|01040|1|||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and lead_id != '0' and campaign_id = '' and call_time < "";|unknown|0|
@
-----------------------------------------------------------------------
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Re: Autodial calls not transferring to agent, Manual working

Postby williamconley » Thu Aug 27, 2015 9:35 pm

williamconley wrote:Perhaps you should share your carrier settings ...
This can be caused by improper carrier settings. Do you include the AGI and Hangup lines in your carrier settings which you have not yet posted? 8-)
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Re: Autodial calls not transferring to agent, Manual working

Postby lvish » Wed Sep 02, 2015 10:38 pm

carrier setting is there in very first post--extensions.conf.
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Re: Autodial calls not transferring to agent,-resolved

Postby lvish » Wed Sep 30, 2015 8:28 am

Hi

I added below lines in the dial plan and to VDAD transfer number 8368, issue resolved... calls are landing happily :)))))


exten => _91X.,1,AGI(agi://127.0.0.1:4577/call_log);
exten => _91X.,n,Set(_Missing_CLID1=${CALLERID(all)});
exten => _91X.,n,Dial(${ogtrunk}/0${EXTEN:2},,tToR)
exten => _91X.,n,Hangup()



exten => 8368,1,Playback(sip-silence)
exten => 8368,n,Set(CALLERID(all)=${Missing_CLID1});
exten => 8368,n,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,n,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8368,n,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8368,n,Hangup()
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Re: Autodial calls not transferring to agent, Manual working

Postby covarrubiasgg » Mon May 04, 2020 12:52 pm

lvish wrote:Hi

I added below lines in the dial plan and to VDAD transfer number 8368, issue resolved... calls are landing happily :)))))


exten => _91X.,1,AGI(agi://127.0.0.1:4577/call_log);
exten => _91X.,n,Set(_Missing_CLID1=${CALLERID(all)});
exten => _91X.,n,Dial(${ogtrunk}/0${EXTEN:2},,tToR)
exten => _91X.,n,Hangup()



exten => 8368,1,Playback(sip-silence)
exten => 8368,n,Set(CALLERID(all)=${Missing_CLID1});
exten => 8368,n,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,n,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8368,n,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8368,n,Hangup()


Puffff Man this topic should be PINNED somewhere. 5 Years old and save my ass big time. I was completely loss debugging the same problem and it was hard to find your answer. How can I buy you a beer ? like for real. Thanks!
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Re: Autodial calls not transferring to agent, Manual working

Postby mcargile » Mon May 04, 2020 1:07 pm

Unfortunately this solution will not work properly under load. Asterisk is known to lose dialplan variables when it transitions from Local channels to the underlying SIP/IAX/DAHDI channel when under load. The _91X. extension is for Local channels. The 8368 extension is for the underlying channel.

When setup properly Asterisk 13+ should resolve this problem. If you are having this issue with Asterisk 13 it means your dialplan / server settings are not setup properly.
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