Call Menu to Ingroup Funny Number
Posted: Thu Jun 26, 2014 3:27 pmPerson Calls DID ---> Call Menu Press 3 speak to agent ---> Weird numbers for caller ID "V62613230200002634 " example.
Kind regards.
Kind regards.
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Call Menu to Ingroup Funny Number
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Posted: Thu Jun 26, 2014 3:27 pmRe: Call Menu to Ingroup Funny Number
Posted: Fri Jun 27, 2014 5:42 amYou need to use CLOSER as the Handle Method when sending the call into the In-Group from the Call Menu if you are doing outbound Survey transfers from Call Menu(which is what it looks like you are doing).
Re: Call Menu to Ingroup Funny Number
Posted: Fri Jun 27, 2014 6:57 pmI will do this. What it is, is people calling inbound, and hitting our menu. Thanks Mflorrell! Keep up the great work! Vicibox 4 Life!