vicidial.org

Hello;

vicibox 4.0.3, vicidial 2.8-404a, Build 130605-0841, asterisk 1.4.39.1-vici, Single Machine, Vtiger 5.4

I am facing problem in the file name for the recorded files, although in all my settings in the campain and ingroup are: FULLDATE_CUSTPHONE_VENDORLEADCODE_AGENT but I am facing trouble that some files are coming in this name:

http://192.168.28.254/RECORDINGS/MP3/20 ... es-all.mp3

and

http://192.168.28.254/RECORDINGS/MP3/20 ... nu-all.mp3

The question is:

Why it placed the menu name as part of the filename? And why it did not place the agent name as part of the file name?

Regards
Bilal

post an example on a file that is ok,
and post all the data from the leads