Hi, I have had a situation now when a agent(In Blended Campaign) accepts an inbound call and is in conversation with customer as soon as dialer connects with someone on the outbound portion, it kicks the customer from the line, and puts the out bound in?
Thank you!
Closer Campaign
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Closer Campaign
by Nefariousparity » Wed Sep 11, 2013 3:14 pm
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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Re: Closer Campaign
by williamconley » Wed Oct 02, 2013 5:47 pm
Never heard of that happening. Does it happen on all campaigns and/or ingroups? Show agi debug output from an occurrence if you can.
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Re: Closer Campaign
by Nefariousparity » Fri Oct 04, 2013 1:20 am
I will get back to you as soon as it happens again. Thank you William.
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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