vicidial.org

Hello,

I have installed ViciBox Redux v.3.1.14 release, Which is great btw seems very stable. The only issue i have is that I cannot change the time displayed in the vicidial admin portal. I have updated the Opensuse's timezone which is now set to synchronize with an ntp server. I have also updated the local GMT to reflect the local timezone, but vicidial seems to be stuck in U.S Eastern Time. My agents show 0:00 when on a call. What can i do?

1) Welcome to the Party! The thanks for Vicibox go to Kumba, by the way. As he develops it and we are ALL very thankful. You have no idea. LOL

2) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) The time zone is in yast in the OS and also in "php.ini". After changing php.ini, it is necessary to restart apache to "take effect". Your agents, however, are controlled in the agent screen by the time zone in THEIR settings (phone!) whereas the Admin screen uses the php.ini settings If i recall.

Check the php.ini file and look for the date.timezone you will need to change this using and editor like VI to reflect your time zone then reboot. The line you want to change is listed below at date.timezone

;;;;;;;;;;;;;;;;;;;
; Module Settings ;
;;;;;;;;;;;;;;;;;;;

[Date]
; Defines the default timezone used by the date functions
; http://php.net/date.timezone
date.timezone = US/Eastern

This worked great for me. On Opensuse I found the file at /etc/php5/apache2/php.ini

I've been looking for the longest time to try and figure this out and is not documented anywhere. It would be a good idea if Vicidial would put this in there VICIdial Manager Manual.

Actually there have been several threads on the topic and there are even some changes in the vicidial reports screen to allow you to see the mysql and php time next to each other to be sure they match.

But if you wanted to write a routine that would alter the TZ in all necessary places simultaneously ... that would be well received.