Is this a feature somewhere I am missing? I have looked high and low and cannot seem to find it... This is my 8th system I have installed and the first time I have run accross this.
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61 calls being placed 61 calls ringing 0 calls waiting for agents 0 calls in IVR
14 agents logged in 7 agents in calls 6 agents waiting 0 paused agents 0 agents in dead calls 1 agents in dispo
VICIDIAL: Agents Time On Calls Campaign: |CAMPA| 2012-10-18 19:28:35
+----------------+------------------------+-----------+----------+-------------+---------+------------+-------+------+------------------
| STATION | USER SHOW NAME INFO | SESSIONID | STATUS | CUST PHONE | MM:SS | CAMPAIGN | CALLS | HOLD | IN-GROUP
+----------------+------------------------+-----------+----------+-------------+---------+------------+-------+------+------------------
| 10024@default | NAB + | 8600070 | READY | | 0:04 | CAMPA | 201 |
| 10009@default | LCC + | 8600063 | READY | | 0:03 | CAMPA | 869 |
| 10004@default | sxk + | 8600052 | READY | | 0:08 | CAMPA | 870 |
| 10021@default | MMH + | 8600072 | READY | | 0:07 | CAMPA | 269 |
| 10002@default | pto + | 8600058 | READY | | 0:10 | CAMPA | 848 |
| 10006@default | rll + | 8600057 | READY | | 0:02 | CAMPA | 705 |
| 10008@default | jmg + | 8600066 | INCALL A | XXXXXXXXXX | 0:47 | CAMPA | 727 |
| 10005@default | TDT + | 8600051 | INCALL A | XXXXXXXXXX | 0:28 | CAMPA | 769 |
| 10010@default | JFH + | 8600069 | INCALL A | XXXXXXXXXX | 0:23 | CAMPA | 625 |
| 10014@default | ljw + | 8600073 | INCALL A | XXXXXXXXXX | 0:20 | CAMPA | 207 |
| 10001@default | shg + | 8600054 | INCALL A | XXXXXXXXXX | 0:15 | CAMPA | 827 |
| 10003@default | hwe + | 8600056 | INCALL A | XXXXXXXXXX | 0:10 | CAMPA | 865 |
| 10007@default | LXB + | 8600053 | INCALL A | XXXXXXXXXX | 0:07 | CAMPA | 684 |
| 10023@default | acc + | 8600071 | DISPO | | 0:00 | CAMPA | 275 |
+----------------+------------------------+-----------+----------+-------------+---------+------------+-------+------+------------------
14 agents logged in on all servers
System Load Average: 0.00 0.01 0.05 M
Vicibox x64 v4.0.1 on all servers.
wanpipe & dahdi recompiled see http://www.vicidial.org/VICIDIALforum/viewtopic.php?f=8&t=26006 For what I had to do there.
8 campaigns all doing the same thing
72 Agents
Dedicated Database
Dedicated Web Server
3 servers for agents only
3 outbound dialing servers
max dial level 30 possibly more but ISP bandwidth saturated we usually run at about 4 or 5 but it can handle 30
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Version: 2.6b0.5
DB Schema Version: 1326
DB Schema Update Date: 2012-10-02 23:28:54
Auto User-add Value: 101
Install Date: 2012-10-02
Phone Codes: 1056 - 42456 - 0