Page 1 of 1
Last 5 calls on Agent Interface

Posted:
Wed Nov 11, 2009 12:15 pm
by gmcust3
Any way to display last 5 calls made by that agent on agent interface so that agent can click and get the details ?

Posted:
Wed Nov 11, 2009 12:19 pm
by mflorell
Nope, sounds like a good feature request to put into the tracker.
And if you want someone else to do it we would be happy to quote it for you.

Posted:
Wed Nov 11, 2009 12:35 pm
by gmcust3
I guess a single query shld do the job . Isnt it ?

Posted:
Wed Nov 11, 2009 12:47 pm
by mflorell
Nope, there would be more involved than that.