vicidial.org

Posted: **Tue Jul 14, 2009 5:34 pm**

Hi there

I am having this problem. If an agen dispose off a call and later we need to change the disposition by that again. How would we do that?
Thanks

Posted: **Tue Jul 14, 2009 5:43 pm**

actually I think I know the answer . I can go to user stats and change that. But the problem is that what if we just have a phone number. How can we search for that phone number to get the lead number so we can change the disposition.
Thanks

Posted: **Wed Jul 15, 2009 1:31 am**

Admin page-->Lists-->Search for a lead

Posted: **Thu Jul 16, 2009 5:33 pm**

thanks! that helps a lot!

vicidial.org

How do I change a status / disposition

How do I change a status / disposition