Two simultaneous calls on an agent meetme

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Two simultaneous calls on an agent meetme

Postby alonso » Fri Jun 08, 2018 7:01 am

I have a blended campaign, which makes automatic calls and receives calls from a DID.

However in some situations the agents receive two simultaneous calls in the meetme, we don't know how reproduce this.

These agents are logged into the campaign and associated with a inbound group.

Any idea what can cause this and how to solve it?

Thanks

Setup:
goautodial 3.3
Intel(R) Xeon(R) CPU E5-2666 v3 @ 2.90GHz
8 GB RAM
alonso
 
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Re: Two simultaneous calls on an agent meetme

Postby mflorell » Fri Jun 08, 2018 9:31 am

I would recommend upgrading to a more recent svn/trunk revision of stock VICIdial. GoAutoDial hasn't been upgraded in years and there are many bugs that have been fixed in that time.
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