Page 1 of 1
Click to dial fpr other CRM
Posted:
Mon Jan 09, 2017 6:37 am
by sowmyark
Hi Everyone,
Can anyone help me to add click to dial for other Php application.
It will be a great help if you help me.
Sowmya RK
Re: Click to dial fpr other CRM
Posted:
Mon Jan 09, 2017 6:39 am
by mflorell
Use the Agent API to send dial trigger actions for logged-in agents.
http://vicidial.org/docs/AGENT_API.txtLook at the "external_dial" function
Re: Click to dial fpr other CRM
Posted:
Mon Jan 09, 2017 7:18 am
by sowmyark
Thank you sir for your response...
I'm looking for multiple users/agents..
Currently this API is applicable only for the single user and single SIP account..
How do I integrate it for multiple users.
Thank you in advance..
Re: Click to dial fpr other CRM
Posted:
Mon Jan 09, 2017 7:45 am
by mflorell
The Agent API will work for as many agents as you program it for. We have had clients with 300+ agents that use the Agent API to have calls placed for their agents from a CRM.
I don't really understand what you are looking for here. You are going to have to explain in more detail exactly what you want to do.