dial with costumer
Posted: Mon Nov 23, 2015 11:23 amhi all,
i setup a consultative conference with 3way call but i have one probleme,when ad agent call another agent from vicidial from button 'Dial with costumer' the system aren't call this agent but call a random agent!
i setup a consultative conference with 3way call but i have one probleme,when ad agent call another agent from vicidial from button 'Dial with costumer' the system aren't call this agent but call a random agent!