Hi
I was wondering...
Is there a way to get a report to see at what time an agent went into pause and wich type of pause code the agent used?
Hope you can help me!
Agent Pause Code Report
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Agent Pause Code Report
by dcxm » Sat Dec 28, 2013 11:18 am
Goautodial 2.1 from .iso | VERSION: 2.4-309a BUILD: 110430-1642 | Asterisk 1.4.39.1 |Single Server | Digium TE120P Hardware | No Extra Software After Installation | Intel(R) Core(TM) i5-2400 CPU@ 3.10GHz | Kernel: 2.6.18-238.9.1.el5.goPAE (SMP)
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Re: Agent Pause Code Report
by williamconley » Sat Dec 28, 2013 12:50 pm
agents are users. users have reporting available at the top of the "user modify" page. Have a look.
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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