vicidial.org

Good Day,

I need an insight on what exactly live leads are.

Thanks.

A live lead is a lead that is inserted live into your dialer by a third party . ie. a webform on a website or a rep in the field.

http://www.vicidial.org/docs/NON-AGENT_API.txt

ruption wrote:Good Day,

I need an insight on what exactly live leads are.

Thanks.

I would need to know the context. Live lead ... callback? Where do you see "live lead" that you ask this question? (In case gers55's answer is not "on point", which it very likely is!)