How to filter leads? Remove Bad leads from system

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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How to filter leads? Remove Bad leads from system

Postby itelnstudio » Thu Jul 20, 2017 4:02 am

Hello all,

We are using Goauodial 3.0 in outbound campaign and have around 30 agents but we are having a lot of wait up to 3 minute. I have put Dial Level to Advance 20 and still have wait. Support said that the wait come from bad leads.
Is there a way to create a filter to remove bad leads? for example to create a filter that DROP them?

Thank you
itelnstudio
 
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