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list of abandoned calls
Posted:
Thu Nov 19, 2009 10:23 amby dianed
hello,
is there a report that will list all abandoned calls from the day before, including the callers numbers?
Posted:
Thu Nov 19, 2009 11:04 amby mflorell
You could get that from the call export report.
Posted:
Thu Nov 19, 2009 11:28 amby dianed
sorry, i can't find that option. can you advise where it can be found?
we're using version 2.2.0-222
Posted:
Thu Nov 19, 2009 12:01 pmby mflorell
On the reports page level 9 with that option enabled for your user.
Posted:
Thu Nov 19, 2009 12:02 pmby mflorell
On the reports page level 9 with that option enabled for your user.