Is it possible to set Callback AgentOnly to specific agent.
Posted: Sat Mar 30, 2024 12:07 pmHello everyone hope you are doing well and bless.
I want to ask if it's possible to set Callback AgentOnly to a specific agent.
Like if user or agent (A) hangup and select dispos as callback. Then no any other agent or user can call on that number except the user who did the dispos as callback?
Thanks.
I want to ask if it's possible to set Callback AgentOnly to a specific agent.
Like if user or agent (A) hangup and select dispos as callback. Then no any other agent or user can call on that number except the user who did the dispos as callback?
Thanks.