SEND SMS/TXT to Customer after DISPO CALL URL
Posted: Fri Jul 10, 2015 6:23 am
Hi all
I've implemented a php file that sends SMS to customers and I added it on DISPO CALL URL after Manual Disposition.
Code is like this :
<?php
$phonenum= $_GET['phonenum'];
$disposition=$_GET['disposition'];
if($disposition == "B") {
$curl = curl_init();
curl_setopt($curl, CURLOPT_URL, 'http://ip-sms-gateway/sendsms.php?num=2B39'.$phonenum.'&msg=Test Send SMS');
$resp = curl_exec($curl);
curl_close($curl);
error_log("Sono entrato nel ramo if - $resp\n");
}
?>
Our environment :
VICIBOX v6.0 ISO PReload
VERSION: 2.12-493a
BUILD: 150703-2105
Asterisk : 1.8.23.0-1_centos5.go
If Agent sets a particular Disposition when hang up calls, Vicidial is able to send SMS to Customers.
If Agents manually sets "B - BUSY" or "N - Not Answer" as CODE above, is quite simple,but
I have one question :
IF RATIO is active , Vicidial sets a dispo like "No Answer AutoDial".
I've set up a LEAD RECYCLE for NA (2 attempts every 4 hours)
I'd like to change those DISPO from NA to custom DISPO, but I 'd like to sets this DISPO only on the first attempt, so Vicidial send only one SMS.
Second attempt Vicidial must setting up NA.
It's quite difficult to explain..I'm sorry
I've implemented a php file that sends SMS to customers and I added it on DISPO CALL URL after Manual Disposition.
Code is like this :
<?php
$phonenum= $_GET['phonenum'];
$disposition=$_GET['disposition'];
if($disposition == "B") {
$curl = curl_init();
curl_setopt($curl, CURLOPT_URL, 'http://ip-sms-gateway/sendsms.php?num=2B39'.$phonenum.'&msg=Test Send SMS');
$resp = curl_exec($curl);
curl_close($curl);
error_log("Sono entrato nel ramo if - $resp\n");
}
?>
Our environment :
VICIBOX v6.0 ISO PReload
VERSION: 2.12-493a
BUILD: 150703-2105
Asterisk : 1.8.23.0-1_centos5.go
If Agent sets a particular Disposition when hang up calls, Vicidial is able to send SMS to Customers.
If Agents manually sets "B - BUSY" or "N - Not Answer" as CODE above, is quite simple,but
I have one question :
IF RATIO is active , Vicidial sets a dispo like "No Answer AutoDial".
I've set up a LEAD RECYCLE for NA (2 attempts every 4 hours)
I'd like to change those DISPO from NA to custom DISPO, but I 'd like to sets this DISPO only on the first attempt, so Vicidial send only one SMS.
Second attempt Vicidial must setting up NA.
It's quite difficult to explain..I'm sorry