Ignore List Script Override Feature

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Ignore List Script Override Feature

Postby ptmarketing » Wed Mar 29, 2017 2:24 pm

Greetings am a Vicidial user for several years now. I just started to use the Fronter Closer ingroup transfer feature. I am having an issue whereby, in a fronter campaign whereby i have multiple active list in such campaign and there is an asigned script to the campaign but there are list within that campaign that i assign specific script using the Agent Script Override feature. This feature allow a specfic script to populate to a given list whereby the Agent Script Override feature is enabled. The problem I a having is that whenever the fronter agent from that campaign transfer a call to the closer ingroup it is also transfer the fronter script assigned to that list and over riding the closers ingroup assigned script. There is a feature in the ingroup Ignore List Script Override- This option allows you to ignore the list ID Script Override option for calls coming into this In-Group. Setting this to Y will ignore any List ID script settings. Default is N. However, this feature seem not to be doing what it says it should do. My closers are stillo getting calls transfered with the fronter script instead of generating the ingroup closer script. Can you please help me figure out why this feature may not be working.

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Re: Ignore List Script Override Feature

Postby mflorell » Wed Mar 29, 2017 2:54 pm

This was fixed recently, just upgrade to the most recent svn/trunk revision and the feature will work properly.
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Re: Ignore List Script Override Feature

Postby ajax1515 » Tue May 02, 2017 1:21 pm

@mflorell could you tell me which build this was fixed in, or in which files the bug exists in... we aren't in a position to upgrade vicidial right now but I need this specific feature fixed... I'm sure I can figure it out if I can be pointed to where in the code I need to look.
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Re: Ignore List Script Override Feature

Postby mflorell » Tue May 02, 2017 2:33 pm

Looks like revision 2705, on March 17, 2017.
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