SURVEY TAB in Campaign Settings

[tektrix]

Hi Matt,

I just installed Vicidial using SVn and have seen a new tab of Survey in detail view of campaign . Which VDAD extension or agi script do we use for that . As i can see AGI-SURVEy.agi is marked old. and its not in agi-bin.

regards

tektrix

[mflorell]

Have you read the help screen?

Have you looked at the sample extensions.conf?

[tektrix]

Thanks for help i have found the way.

Another thing is about the carriers tab in admin. when i create a carrier it doenst reflect in sip.conf and extensions.conf . Is there a setting for that to do?

as i have already added users in manager.conf with all rights.

Regards
Ahmed

[mflorell]

We've fixed several little bugs in the last week, should have 2.0.5rc2 for you to test out tonight or tomorrow morning. The auto-conf features had a couple bugs where you may need to go to the server record and click SUBMIT(you don't have to actually change anything) to get it to reload on the server.

[tektrix]

Hi Matt
I have upgraded to 2.0.5.rc2 now i m trying to configure Inbound camoaign but call is not routing to the agent

here is agi log

2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- channel = SIP/207.210.100.227-0730aa50
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- context = default
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- dnid = 4321
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- extension = 4321
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- language = en
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- priority = 2
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- type = SIP
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1238095407.18
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi|AGI Variables: |1238095407.18|SIP/207.210.100.227-0730aa50|4321|SIP|923214009099|
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : ||923214009099-|2009-03-26 15:23:27
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi|-- VDCL vcl insert: |1|1037|49|
|select LAST_INSERT_ID() LIMIT 1;|
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi|-- VDCL vl update: |1|1037|
|UPDATE vicidial_list set status='DROP' where lead_id = '1037';|
2009-03-26 15:23:27|agi-VDAD_ALL_inbound.agi|-- VDCL vac record deleted: |0E0| |
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- accountcode =
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- callerid = 923214009099
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- calleridname = 923214009099
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- callingpres = 0
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- callington = 0
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- channel = SIP/207.210.100.227-0730a1d0
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- context = default
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- dnid = 4321
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- extension = 4321
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- language = en
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- priority = 2
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- type = SIP
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1238095502.19
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi|AGI Variables: |1238095502.19|SIP/207.210.100.227-0730a1d0|4321|SIP|923214009099|
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : ||923214009099-|2009-03-26 15:25:02
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi|-- VDCL vcl insert: |1|1038|50|
|select LAST_INSERT_ID() LIMIT 1;|
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi|-- VDCL vl update: |1|1038|
|UPDATE vicidial_list set status='DROP' where lead_id = '1038';|
2009-03-26 15:25:02|agi-VDAD_ALL_inbound.agi|-- VDCL vac record deleted: |0E0| |


can u help us out in this ... 4321 is the DID which i have created in web interface but its not being reflected in asterisk .

Your help will be appreciated

[williamconley]

This looks a lot like an unrelated post to me.

Please read the stickies, post your configuration, and read the manager's manual.

Next time, please open a fresh post so that people looking for "unanswered posts" can find you easily and answer you. I try to help out whenever I can, and that's one of the tools available.

If you bury your post in an area you think Matt is likely to appear ... you may never get a response (I mean, you might ... but the odds are a lot better if the post has the appropriate subject line and no answers yet ...).

So ... back to the subject: Please post your configuration information and read the manager's manual... and was this an existing system that was upgraded? Fresh install? Have you made a call with it yet? How far have you gotten?

[tektrix]

I m sorry about that, but reason i posted that here because it was related to new release rc5 .

yes its fresh installed system . call on DID is being received correctly on vicidial server, agi-VDAD-Aall-inbound.agi is being called. call sometimes stay connected and sometimes disconnects but doesnt forward to agent.

One thing i need to ask, do i have to do the entries in extensions.conf for DID? or web interface will create it automatically.

regards

[mflorell]

provided that you are using the "trunkinbound" context for your trunks then you do not need to put in dialplan entries for your DIDs.