VICIDIAL client logged in on GUI not reflecting in screenlog

[irfanlateef]

I am using Vicidial 2.0.4 1rc5 and running an campaign with
dail method set to ratio. There are 3 leads in the campaign
and 1 lead in the hopper.

I when agent logs in it says you are the only person in the conference
and after that does nothing.

[Feb 4 14:17:12] DEBUG[8273] channel.c: Set channel DAHDI/pseudo-1277585222 to write format slin
[Feb 4 14:17:12] VERBOSE[8273] logger.c: -- Created MeetMe conference 1023 for conference '8600051'
[Feb 4 14:17:12] DEBUG[8273] devicestate.c: Notification of state change to be queued on device/channel meetme:8600051
[Feb 4 14:17:12] DEBUG[8157] devicestate.c: Checking if I can find provider for "meetme" - number: 8600051
[Feb 4 14:17:12] DEBUG[8157] devicestate.c: Checking provider SLA with meetme
[Feb 4 14:17:12] DEBUG[8157] devicestate.c: Checking provider Meetme with meetme
[Feb 4 14:17:12] DEBUG[8157] devicestate.c: Changing state for meetme:8600051 - state 2 (In use)
[Feb 4 14:17:12] DEBUG[8273] rtp.c: Ooh, format changed from unknown to ulaw
[Feb 4 14:17:12] DEBUG[8273] rtp.c: Created smoother: format: 4 ms: 20 len: 160
[Feb 4 14:17:12] DEBUG[8273] channel.c: Scheduling timer at 160 sample intervals
[Feb 4 14:17:12] VERBOSE[8273] logger.c: -- <SIP/2005-09968420> Playing 'conf-onlyperson' (language 'en')
[Feb 4 14:17:13] DEBUG[31060] manager.c: Manager received command 'Command'
[Feb 4 14:17:13] DEBUG[31060] manager.c: Manager received command 'Command'


I checked the screen -r 8478.ASTVDauto it says agent logged in is zero.

loop counter: |5685468|
TIME DEBUG: -5|-5|0| GMT: 19:34
2009-02-04 14:34:11|LIVE AGENTS LOGGED IN: 0 ACTIVE CALLS: 0|
2009-02-04 14:34:11| : agents: dial_level: 0|
2009-02-04 14:34:11| : Calls to place: 0 (0 - 0) 0 |
2009-02-04 14:34:11|CAMPAIGN DIFFERENTIAL: 0 0 (0 - 0)|
2009-02-04 14:34:11|LOCAL TRUNK SHORTAGE: 0|0 (0 - 96)|
2009-02-04 14:34:11| : CALLING|
TIME DEBUG: -5|-5|0| GMT: 19:34
2009-02-04 14:34:11|| lagged call vla agent PAUSED 0E0|20090204143341|20090204143401|20090204143411||
2009-02-04 14:34:11|| lagged call vac agent DELETED 0E0|2009-02-04 14:32:11||


The screen -r adapt shows

2009-02-04 14:35:06 CAMPAIGNS TO PROCESSES ADAPT FOR: 1|0 IT: 186478
NewTest hopper READY count: 1 CAMPAIGN DIFFERENTIAL: 1 0 (0 - 0)
2009-02-04 14:35:07 CAMPAIGNS TO PROCESSES ADAPT FOR: 1|0 IT: 186479
NewTest hopper READY count: 1 CAMPAIGN DIFFERENTIAL: 1 0 (0 - 0)

The Asterisk log show that the meetme conference has been started
the agent is logged in and answered the call but the VICIDIAL sent
the Originate command with NULL number in it.


[Feb 4 14:19:00] WARNING[8580] acl.c: is not a valid IP
[Feb 4 14:19:00] VERBOSE[8580] logger.c: == Manager 'sendcron' logged on from 127.0.0.1
[Feb 4 14:19:00] DEBUG[8580] manager.c: Manager received command 'Originate'
[Feb 4 14:19:00] NOTICE[8580] chan_local.c: No such extension/context @from-internal creating local channel
[Feb 4 14:19:00] NOTICE[8580] channel.c: Unable to request channel Local/@from-internal
[Feb 4 14:19:00] DEBUG[8580] devicestate.c: Notification of state change to be queued on device/channel **Unknown**
[Feb 4 14:19:00] DEBUG[8157] devicestate.c: Checking if I can find provider for "**Unknown**" - number: (null)
[Feb 4 14:19:00] DEBUG[8157] devicestate.c: Checking provider SLA with **Unknown**
[Feb 4 14:19:00] DEBUG[8157] devicestate.c: Checking provider Meetme with **Unknown**
[Feb 4 14:19:00] DEBUG[8157] devicestate.c: Checking provider Park with **Unknown**
[Feb 4 14:19:00] DEBUG[8157] devicestate.c: Changing state for **Unknown** - state 4 (Invalid)


Appreciate if you can give some pointers on what is causing this and
how to fix it.

Thanks,
Irfan

[mflorell]

Looks like you're using Dahdi, not sure why you're using that, it doesn't work with VICIDIAL.

What version of Asterisk are you using?

[irfanlateef]

Matt,

I am using Asterisk 1.4.22 but my question is especially about the originate command in the line below which came from VICIDIAL and seems like
it does has the extension set in the command.
[Feb 4 14:19:00] DEBUG[8580] manager.c: Manager received command 'Originate'
[Feb 4 14:19:00] NOTICE[8580] chan_local.c: No such extension/context @from-internal creating local channel
[Feb 4 14:19:00] NOTICE[8580] channel.c: Unable to request channel Local/@from-internal

The DAHDI is not playing any role here as far as I understand. I also have a external VOIP
connection. I am using that for outgoing calls even though I have a T1 line using the DAHDI drivers.
I am using dahdi-linux-2.1.0 because that is the recommended upgrade from Zaptel by Asterisk.

Regards,
Irfan

[mflorell]

I would recommend using Zaptel, there are still issues with Dahdi.

Also, Asterisk 1.4.22 is not stable, we recommend 1.4.21.2 if you have to use the 1.4 branch of Asterisk.

As for your specific problem, it looks like you are having a problem with dialplan contexts.