Hello All,
I'm working on an inbound campaign on the newest SVN branch (VERSION: 2.0.5-153 BUILD: 81210-1430) and when my agents log into the inbound campaign, they are not being logged into the vicidial_inbound_live_agents table so the transfer isn't happening on a live call.
I have all of the agents set up to an IN-GROUP called "REMOTE" and have the extensions.conf configured as such:
exten => 989877,1,Answer ; Answer the line
exten => 989877,2,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUP-----SO-----REMOTE-----989877-----Closer-----park----------999-----1)
exten => 989877,3,Hangup
Im kindof stumped on this. has anyone seen this before? Im using 1.2.30 as my asterisk version.
Thanks in advance for any help