Call are not Coming to Agents

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Call are not Coming to Agents

Postby sheikhatif » Thu Jan 31, 2008 10:12 am

Hi Matt,

I m having problem with vicidial from yesterday, the problem m facing is dat calls are dialed by vici its ringing AMD executes but after sumtime its automatically Hanged up by AMD n agent is still waiting for calls but didnt get.
my Vici version is v.2.0.4 , n my OS is slackware 11.0.
my Cli output is :

-- Called 442085612042@google
== Begin MixMonitor Recording Local/9442085612042@default-fc4e,2
-- SIP/google-08241250 answered Local/9442088022005@default-9d5c,2
> Channel Local/9442088022005@default-9d5c,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/9442088022005@default-9d5c,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AMD("Local/9442088022005@default-9d5c,1", "3500|1500|300|5000|120|50|5|256") in new stack
-- AMD: Local/9442088022005@default-9d5c,1 0000000000 (null) (Fmt: 64)
-- AMD: initialSilence [3500] greeting [1500] afterGreetingSilence [300] totalAnalysisTime [5000] minimumWordLength [120] betweenWordsSilence [50] maximumNumberOfWords [5] silenceThreshold [256]
-- SIP/google-0825fcb8 is ringing
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Hungup 'Zap/pseudo-938620415'
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/1161-08252048'
-- Executing DeadAGI("SIP/1161-08252048", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("SIP/1161-08252048", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
Jan 31 19:45:06 NOTICE[26600]: channel.c:2514 __ast_request_and_dial: Unable to request channel SIP/1167
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 9442088022005, 3) exited non-zero on 'Local/9442088022005@default-9d5c,2'
-- Executing DeadAGI("Local/9442088022005@default-9d5c,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/9442088022005@default-9d5c,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----24-----15)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... -24-----15) completed, returning 0
== End MixMonitor Recording Local/9442088022005@default-9d5c,2
-- AMD: HANGUP



regards,

Atif
sheikhatif
 
Posts: 41
Joined: Sat Jul 15, 2006 12:58 pm
Location: Pakistan

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