Callbacks from different campaigns
Posted: Thu Nov 29, 2007 12:41 pmhello everyone
we've been using vicidial+astguiclient for a couple of weeks and it feels great.
We're experiencing a weird behaviour. The callback view shows all the callbacks for the current user, even those from different campaigns. If they are called things go really messy. User will be showed wrong dispo choices (as they're from the current campaign instead of the original one), and if using an external web form after the disposition, the will be directed to the wrong one. And in the end the called-back lead changes campaign, as it was worked when logged on a different campaign.
Are we doing something wrong.
Anyone had this problem before?
Thank you in advance.
Virtual Link sas
we've been using vicidial+astguiclient for a couple of weeks and it feels great.
We're experiencing a weird behaviour. The callback view shows all the callbacks for the current user, even those from different campaigns. If they are called things go really messy. User will be showed wrong dispo choices (as they're from the current campaign instead of the original one), and if using an external web form after the disposition, the will be directed to the wrong one. And in the end the called-back lead changes campaign, as it was worked when logged on a different campaign.
Are we doing something wrong.
Anyone had this problem before?
Thank you in advance.
Virtual Link sas