by wlidha » Mon Nov 19, 2007 4:37 am
excuse me to be late to post the result...the problem is that VICIDIAL don't redirect the call to agent.
i am doing a local test
i have agent with exten 2001 and i made client with exten 11112003
the client phone rings but agent don't get the call
result of show channel concise
SIP/11112003-09fe5789:from-internal::1::Up:Bridged call:Local/8600052@default-85c6,1:11112003::3::local/8600052@default-85c6,1
local/8600052@default-85c6,2:default:8600052:1:UP:MeetME:8600052:TESTING::3:50:(None)
local/8600052@default-85c6,1:macro-dial:s:10:Up:Dial:SIP/11112003||tr:TESTING::3:50:SIP/11112003-09fe5789
Zap/pseudo-19142463:from-zaptel:s:1:Rsrvd:(None)::::3::(None)
SIP/2001-09f5ee80:default:8600052:1:UP:MeetMe:8600052:::3::(None)
i think the problem is about zaptel?what do you think?
thinks a lot