Not a valid extension when dialing [SOLVED]

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Not a valid extension when dialing [SOLVED]

Postby michaeljoser » Fri Sep 14, 2007 8:21 am

Hi, i have setup vicidial and loaded a list to dial local numbers. our local numbers are 7 numbers long and i get the following error:
"I'm sorry, that is not a valid extension, please try again"

vicidial is on manual dial and should be dialing the number "6538273" but i see that its adds a 1 in front (see below)... any ideas what is messing this up?

The following shows on CLI:

> Channel SIP/2000-08165630 was answered.
-- Executing MeetMe("SIP/2000-08165630", "8600051") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-f927,2", "8600051") in new stack
> Channel Local/8600051@default-f927,1 was answered.
== Starting Local/8600051@default-f927,1 at default,916538273,1 failed so falling back to exten 's'
== Starting Local/8600051@default-f927,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-f927,1
-- Executing Playback("Local/8600051@default-f927,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
Sep 14 17:07:52 WARNING[20428]: file.c:1041 ast_waitstream: Unexpected control subclass '-1'
== Manager 'sendcron' logged off from 127.0.0.1
== Auto fallthrough, channel 'Local/8600051@default-f927,1' status is 'UNKNOWN'
-- Executing DeadAGI("Local/8600051@default-f927,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-f927,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-f927,2'
-- Executing DeadAGI("Local/8600051@default-f927,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-f927,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Refreshing DNS lookups.
debian*CLI>
Last edited by michaeljoser on Fri Sep 14, 2007 2:33 pm, edited 1 time in total.
michaeljoser
 
Posts: 8
Joined: Thu Sep 06, 2007 2:24 am

Postby michaeljoser » Fri Sep 14, 2007 2:32 pm

Found it hahaha :p

Every time VICIDIAL is dialing a lead it add 1 before every area code

This is the default behavior of VICIDIAL, as it was designed for use in the United States. Go to the Campaign Detail modification screen and change "Omit Phone Code" fields to "Yes".
michaeljoser
 
Posts: 8
Joined: Thu Sep 06, 2007 2:24 am


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