agent can not hungup customer calls.

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agent can not hungup customer calls.

Postby smth » Thu Sep 13, 2007 3:43 pm

Agents loged in from other counry through internet. talking voice between customer and agent is good.

Sometimes, when the agent click the hangup costomer, the button is still enable status. no reaction. the talking is still continuing.

what happened?

aste:1.4.14
vici:2.0.2

help me please. thanks
smth
 
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Postby gerski » Fri Sep 14, 2007 11:47 am

try to use asterisk 1.2 instead of 1.4
http://www.perfectnetworkcorp.com
Perfect Network Corporation
gerski
 
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Postby peacy » Sat Sep 15, 2007 5:42 am

The latest versoin from the 1.4 branch is 1.4.11. Are you sure you're using 1.4.14?
peacy
 
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Location: UK

Postby smth » Mon Sep 17, 2007 1:26 pm

sorry . it should be 1.2.14
smth
 
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Postby ramindia » Tue Sep 18, 2007 2:02 am

Hi

try 1.2.17 its stabled

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
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