vicidial.org

Posted: **Thu Aug 16, 2007 4:04 pm**

Why would VDXL show up in the 'Closer' column within vicidial_xfer_log?

Posted: **Thu Aug 16, 2007 8:17 pm**

That's VICIDIAL's way of saying the call never made it to a closer.

It's a default code used instead of leaving it NULL

Posted: **Fri Aug 17, 2007 12:49 pm**

What are some of the reasons behind this?

Call Dropped?

Posted: **Sat Aug 18, 2007 9:59 am**

It is almost always customer-hangup call dropped, but if you have a lower drop timeout it can also be your system hanging up on the customer.