Ring on phone not coming & Noone is in your session: 860

[himanshu_somani]

I have freshly installed the VICIDIAL and every thing seems good after completion of the installation and now when I am logging into the agent web tool I am not getting any Ringback on my eyebeam which is registered successfully !! I have tried all the hooks and crooks but cannot makeup what way will the life saving ring back come on the silent eyebeam which is making me cry after 4 days of days and night work..!! help meee!!!!! : roll:

[himanshu_somani]

1. I am having SIP Trunks and thats why while editing rc.local file i have kept

modprobe zaptel
modprobe ztdummy

2. asterisk was not starting by its own and thats why I did put an extra entry in the cornd -e of

asterisk below asterisk -vvvvvvvvvvvvvvgc and that solved my asterisk startup problem.

3. I am only about to guess now that due to some reason my VICIDIal is not passing proper commands to Asterisk Server due to which its not generating a call on my eyebeam for first party in conference call... !! hope someone has some solution for me..!!

thankyou in advance..!!

[mflorell]

Asterisk version?

Astguiclient version?

manager.conf contents?

[duke5285]

Asterisk 1.2.24
Vicidial Administrator VERSION: 2.0.95 BUILD: 70402-1157

Manager.conf Configuratin
[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0
[cron]
secret = 1234
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user
[updatecron]
secret = 1234
read = command
write = command
[listencron]
secret = 1234
read = system,call,log,verbose,command,agent,user
write = command
[sendcron]
secret = 1234
read = command
write = system,call,log,verbose,command,agent,user

-Himanshu-

[mflorell]

Please post results of the following command:

"screen -r"

[duke5285]

I have tried this command in the # terminal , also in the asterisk CLI no where its working...can i know where i have to run this command..

[mflorell]

You run it at the terminal, if nothing comes up then you did not follow the SCRATCH_INSTALL.txt doc.

You need to have screen installed on your server for VICIDIAL to work properly.

[himanshu_somani]

ok i will be reinstalling the whole system back from scratch..as you are sounding right, evertime i am finding lot of mistakes in my install and this time i got to know that it was screen and due to that only screen command is not working.

Will get back on the same !!
-Himanshu-