Message Broadcasting question

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Message Broadcasting question

Postby nisp » Wed Aug 01, 2007 10:29 am

While going though the document, I found message broadcasting can be possible using vicidial. Please advice how I can configure this using vicidial.

Here is what I need
IVR message will play
press 1 the number will be blacklist
press 2 the call will transfer to a DID number
press 3 the call will hang UP.
nisp
 
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Postby mflorell » Thu Aug 02, 2007 7:23 am

What you want to do would require custom AGI programming, If you are unfamiliar with Perl, you should contact a VICIDIAL consultant to help you.
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Postby gardo » Tue Nov 20, 2007 2:24 pm

Matt,

Any pointers on where to start with this feature? Can you also recommend (pm me) another consultant who can modify some of the AGIs specifically for these features.
http://goautodial.com
Empowering the next generation contact centers
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Postby mflorell » Tue Nov 20, 2007 11:31 pm

The agi-VDAD_transferBROADCAST script will get you most of the way with this. As for a consultant, check out the jobs forum right here.
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