Conference number '8600051' not found!

[aur]

[Apr 23 08:55:55] -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-00000000;2", "8600051,K") in new stack
[Apr 23 08:55:55] WARNING[2806][C-00000001]: app_meetme.c:5342 admin_exec: Conference number '8600051' not found!
[Apr 23 08:55:55] -- Executing [55558600051@default:2] Hangup("Local/55558600051@default-00000000;2", "") in new stack
[Apr 23 08:55:55] == Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-00000000;2'
[Apr 23 08:55:55] WARNING[2806][C-00000001]: func_hangupcause.c:138 hangupcause_read: Unable to find information for channel
[Apr 23 08:55:55] -- Executing [h@default:1] AGI("Local/55558600051@default-00000000;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------)") in new stack
[Apr 23 08:55:55] -- <Local/55558600051@default-00000000;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
[Apr 23 08:56:00] == Manager 'sendcron' logged on from 127.0.0.1
[Apr 23 08:56:00] == Using SIP RTP CoS mark 5
[Apr 23 08:56:00] -- Called 4004
[Apr 23 08:56:00] -- SIP/4004-00000003 is ringing
[Apr 23 08:56:00] -- SIP/4004-00000003 is busy


I am getting this error when I click on call agent again. My user is registered on Webphone and it is showing busy. Can anyone help me to resolve this issue. Thanks

[jamiemurray]

If you are using ViciPhone v3, there is a bug with server side BYEs that causes the phone to effectively crash preventing any new calls reaching it (it returns busy). Logout/in will get around it. I actually ended up switching a few clients back to an earlier version of viciphone because of this issue until it's fixed or I get the time to look at it myself and find the bug.

The conference number not found is normal if the conference is empty, a kick command is issued at the start to ensure it's empty before an agent session begins using it.

[carpenox]

are you hearing the "only_person" sound when you login? Check if dahdi is running with this command: dahdi_cfg -v

[mcargile]

@jamiemurray
I was able to get Viciphone 3 to get stuck in Incall when the server side Bye comes in. That was just a display bug though. I was not updating the display to go back to Registered. I actually had code for doing so but it was commented out for some reason that I have long sense forgotten. This makes me think that that code caused some other issue.

That said I could not get it to return Busy to Asterisk after that. It always accepted the invite. Please test with my dev version:

https://dev.viciphone.com/viciphone.php

and see if you can replicate it. If you can please send an email to support@vicidial.com and put it to my attention and reference this forum post. Also send the webphone debug output, a description of the steps you are taking to replicate this, along with your browsers debug console output.