vicidial.org

Hi,

I would like hear a tone or a ring when inbound calls incoming but I can hear anything and only a popup appears at the bottom of the page. Is it possible to set a ring or something? It would be important to be aware of incoming calls when the operator is not active in others calls.

Thanks you

On the ingroup

thanks but the problem is that I can only hear the ring after answering the call. I need to hear the ring before answering the inbound call. Is it possible?

thanks

you can setup a sound notification when the call enters the ingroup using the non agent api