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High PDROP and no AA on AMD

PostPosted: Wed Jan 03, 2024 10:17 am
by mithung
Hello all,

I installed using Vicibox 11 iso image.
VERSION: 2.14-899a
BUILD: 231109-2027

I have 10 agents on the dialer. When i work without AMD, We obviously get a lot of Answering machines

With AMD though I am able to filter out most of the Answering machines, but hey do not get disposed as AA. Instead I see a lot of PDROPs not a single AA status. When observing Asterisk CLI , I can see that machines are being detected. The the dispositions codes dont show no AA status at all.

Is there any configurations i need to verify/correct?

Why else could this be?

Thanks in advance.
Mithun.

Re: High PDROP and no AA on AMD

PostPosted: Wed Jan 03, 2024 11:04 pm
by carpenox
It's this a VPS?

Re: High PDROP and no AA on AMD

PostPosted: Thu Jan 04, 2024 7:46 pm
by mithung
Yes, its on Digital ocean.

Re: High PDROP and no AA on AMD

PostPosted: Thu Jan 04, 2024 11:32 pm
by mithung
IT is strange and i cant understand, the AMD log shows no (Zero) Answering machine status. It only has human and not sure as AMD status.

But when monitoring the CLi i can see Answering machines being detected.

please help

Thanks,

Re: High PDROP and no AA on AMD

PostPosted: Fri Jan 05, 2024 4:51 am
by carpenox
What ratio are you dialing at? How many agents?