ViciBox v.11.0.1 230806
I have activated the Dead Call Max Seconds option with 180 seconds, but when viewing the monitor in real time, we see agents who over spend this time, have already left and re-entered Vicidial and this continues to happen
Dead Call Max Seconds NOT WORKING
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Dead Call Max Seconds NOT WORKING
by jlvargas » Fri Sep 29, 2023 1:31 pm
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Re: Dead Call Max Seconds NOT WORKING
by carpenox » Fri Sep 29, 2023 3:46 pm
Should probably submit this to the mantis tracker above
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