Alias Group and Generating Report

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Alias Group and Generating Report

Postby bghayad » Sat Sep 11, 2021 10:27 pm

Hello;

vicibox 8.1.2, vicidial 2.14-714a, Build 190628-1511, asterisk 13.24.1-vici, Single Machine

How can I get the placed manual outbound calls based on the alias group?
Where I can find them in the database? Which table contains the alias group that was used for the call?

Regards
Bilal
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Re: Alias Group and Generating Report

Postby williamconley » Wed Jun 08, 2022 3:09 pm

The alias group is not specifically stored. It is used to make a decision, then the call is made. The vicidial_log_extended and vicidial_dial_log have fields that show the result of the decision while the vicidial_carrier_log will contain progress information for the call and the vicidial_log table will have other details including the campaign for which the call was made. Linking to the Campaign at from the vicidial_log should provide all the campaign settings, although they may have changed since the call was made.
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