Hallo All, when i'm in the agent interface,then i click in the botton resume to begin the dialing, i have allways the symbol ? in the field "first name" and "address1".
what is the solution to Resolve this problem.
thanks.
Problem with symbol "?"
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Problem with symbol "?"
by abdelouhab2 » Tue May 29, 2007 6:09 pm
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by ramindia » Wed May 30, 2007 4:53 am
Hi
when you resume at client end
that means you are in autodial mode
check the campaign settings
set campaign for manual dial first and test, then move to Auto dial
ram
when you resume at client end
that means you are in autodial mode
check the campaign settings
set campaign for manual dial first and test, then move to Auto dial
ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
so its very usefull for others who join later as a NEWBIE.
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by gerski » Wed May 30, 2007 8:13 am
* moved to support section..
http://www.perfectnetworkcorp.com
Perfect Network Corporation
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