Recording issue with GSM format

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Recording issue with GSM format

Postby frank83 » Sat Feb 06, 2021 5:35 am

Hello everyone,
I hope that someone can help me, I changed in the campaign the format of my recording from Campaign Rec exten:8309 to 8310, but I noticed that the system cuts the recordings and sometimes it doesn't register them, do you know how can I fix it? I tried also with a fresh installation but the problem it's the same. I checked the settings in server-recording but there's 60min...I don't know what can i do.
I have installed the latest version of Vicibox 9.3

Thanks in advance.
frank83
 
Posts: 51
Joined: Thu Nov 15, 2018 10:59 am

Re: Recording issue with GSM format

Postby okli » Sun Feb 07, 2021 12:43 pm

Could it be same issue as posted here? Not sure if the 5 seconds delay between the loops was changed in recent versions but worth checking:
http://www.vicidial.org/VICIDIALforum/v ... 8&p=114156
okli
 
Posts: 669
Joined: Mon Oct 01, 2007 5:09 pm

Re: Recording issue with GSM format

Postby frank83 » Mon Feb 08, 2021 5:22 am

thanks for your answer okli, now it works :)
I changed the sleep time from 5 to 25 seconds.

Thanks again!
frank83
 
Posts: 51
Joined: Thu Nov 15, 2018 10:59 am


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