by jshasteen » Fri Oct 30, 2020 2:14 pm
I had the same issue. I'm no longer working with that cluster anymore but the issue was quite puzzling. I could never figure it out. I think it was some sort of browser or network related issue where web server didn't get the appropriate ping or whatever from the agent's web browser. I was only seeing the problem with two remote agents, everyone else was working fine. I tried all the common things like different browser, deleting and re-creating the users etc. Nothing worked. If you figure it out please let me know. Maybe it's even at the SIP level and a modem is doing something with a SIP notify or something lol. Not sure but I would love to know.
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10