IVR_DTMG_LOGGIN

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IVR_DTMG_LOGGIN

Postby Zaraab » Sun Jul 12, 2020 2:52 pm

hello geniuses,

Im using vicibox9.0.2.

I would like to save the DTMF inputs from the customer, to a database table. I want my agents to transfer the customer to an Park(IVR) where the customer will input the DTMF and the DTMF input will be logged into the database and after inputting the DTMF, the customer should be able to like "PRESS 0 To go back to the agent" and then the agent will get the customer back into the line.
A VICIDIAL ENTHUSIAST
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
Zaraab
 
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