Hello guys, good day.
I'm want to assign a specific did on a user, after of research, it is like a DID routing configuration.
How can I achieve when a customer call a specific DID then this call will receive the call to a specific agent?
And I want the agent to receive the call even they are not login in the vicidial gui, but they are login in a softphone like zoiper.
In the show DID configuration DID route field should I select the EXTEN value? and get the agent phone's extension?
is there no extra configuration in the vicidial-extension file?
Thank you.
Cluster setup
ViciBox v.8.1.2 ISO
VERSION: 2.14-733a
BUILD: 200115-1702
Asterisk 13.29.2-vici
Assigning own DID for specific user
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Assigning own DID for specific user
by dhijrwn » Fri May 08, 2020 2:52 pm
Cluster setup i7-9700 cpu @ 3.00ghz 32GB ram 1xDB WEB ARCH 11xTEL 4core
ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
- dhijrwn
- Posts: 149
- Joined: Tue Jan 07, 2020 6:12 am
Re: Assigning own DID for specific user
by ambiorixg12 » Fri May 08, 2020 5:38 pm
dhijrwn wrote:Hello guys, good day.
I want the agent to receive the call even they are not login in the vicidial gui, but they are login in a softphone like zoiper.
Cluster setup
ViciBox v.8.1.2 ISO
VERSION: 2.14-733a
BUILD: 200115-1702
Asterisk 13.29.2-vici
Routing the DID to EXTEN should work
- ambiorixg12
- Posts: 449
- Joined: Tue Sep 17, 2013 10:35 pm
2 posts
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