Single Agent Daily report

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Single Agent Daily report

Postby bghayad » Sun Feb 02, 2020 10:28 am

Hello;

vicibox 8.1.2, vicidial 2.14-714a, Build 190628-1511, asterisk 13.24.1-vici, Single Machine

Please I need help in understanding the meaning for the following parameters in the Single Agent Daily report, what does it means:

CIcalls, DNC/CI, WN, SoF, SCC, PTP, OS, NGN, N, DNC, CALLBK, B

Regards
Bilal
bghayad
 
Posts: 579
Joined: Sun Jan 01, 2012 4:53 pm

Re: Single Agent Daily report

Postby williamconley » Sun Feb 02, 2020 2:48 pm

/vicidial/admin.php?ADD=321111111111111
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Posts: 20018
Joined: Wed Oct 31, 2007 4:17 pm
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Re: Single Agent Daily report

Postby bghayad » Wed Feb 05, 2020 5:26 am

Thank you a lot William.

But those Statuses like WN, SoF, SCC, PTP, OS and NGN are not existed. And I am not able to find meaning for them.
Can you advise please?

Regards
Bilal
bghayad
 
Posts: 579
Joined: Sun Jan 01, 2012 4:53 pm

Re: Single Agent Daily report

Postby williamconley » Wed Feb 05, 2020 11:38 am

They may be on an individual campaign instead of in the system statuses. Detail View of a campaign, then click on statuses in the top menu for a list of statuses per campaign.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20018
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Single Agent Daily report

Postby bghayad » Sun Feb 09, 2020 8:22 am

Yes, that is corrected.

Regards
Bilal
bghayad
 
Posts: 579
Joined: Sun Jan 01, 2012 4:53 pm


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