Time syncronisation issue

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Time syncronisation issue

Postby prosenjit2009 » Wed Jan 02, 2019 6:24 am

Server type- Dell C6100
24 GB RAM
16 Core CPU
CPU TYPE-XEON 3.0
VERSION: 2.14-669a
BUILD: 180411-1647
SVN version :2964
DB Schema Version:1541
ASTERISK VERSION-13.21.1-vici
INSTALLER VERSION-8.1
SSD HDD
No PRI/SANGOMA
No Extra Software or hardware.


Hello,

I have installed then restored db from my old server. but there is some time sycronisation issue.

SERVER - DESCRIPTION IP ACT LOAD CHAN AGNT DISK TIME VER
vicibob81 vicibox81 192.168.2.203 Y / Y / Y 28 - 1% 6 0 88% 2019-01-02 06:02:02 0
PHP Time 2019-01-02 06:04:52
DB Time 2019-01-02 06:04:52

I found the system and php, db timing issue. i have updated ip using script.

but still not resoled.

any help ?
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Re: Time syncronisation issue

Postby ngtechnologies » Wed Jan 02, 2019 8:39 am

Make sure you ran the IP update script, the voicemail server is set correctly, and that all the IPs are correct in both SYSTEM SETTINGS and SERVER. Also, is ASTERISK running? errors?
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Re: Time syncronisation issue

Postby williamconley » Thu Jan 03, 2019 3:26 am

and did you upgrade the DB to match the new install?
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Re: Time syncronisation issue

Postby prosenjit2009 » Fri Jan 04, 2019 8:44 am

yes. svn are same. it seems kind of bug. i reinstalled twice. same issue. Then i used installer 8.0 . and it worked without any issue.
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Re: Time syncronisation issue

Postby alo » Fri Jan 04, 2019 11:13 am

If I was a guessing man, I would guess Your old database probably has asterisk 11 in the server settings but the new vicibox comes with asterisk 13
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Re: Time syncronisation issue

Postby williamconley » Fri Jan 04, 2019 12:32 pm

prosenjit2009 wrote:yes. svn are same.

these are not the same thing. saying "yes" makes me think you upgraded, but saying "svn are same" immediately after, as if this is proof of DB upgrade makes me think you may not have upgraded the DB.

For Clarity: did you upgrade the DB using sql files from the extras folder?
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Newest Product: Vicidial Agent Only Beep - Beta
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Re: Time syncronisation issue

Postby prosenjit2009 » Sat Jan 05, 2019 7:46 am

yes you are right..i did not upgrade DB. but i used same SVN version. That might be a problem. i will upgrade db and and will check.
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Re: Time syncronisation issue

Postby williamconley » Sat Jan 05, 2019 5:33 pm

prosenjit2009 wrote:yes you are right..i did not upgrade DB. but i used same SVN version. That might be a problem. i will upgrade db and and will check.

/usr/src/astguiclient/trunk/UPGRADE text file contains upgrade instructions.
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