Different carriers

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Different carriers

Postby macaruchi » Thu May 10, 2018 12:58 pm

Hi!
This is a question maybe with one answer, NO, but anyway I must ask
Is there a way to use different carriers simultaneously to do a manual call ?

I am having so trouble with connect my numbers sometimes I get an error from CONGESTION , Service Unvailable SIP cause,34 19 , I dont know to do
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Re: Different carriers

Postby williamconley » Thu May 10, 2018 1:28 pm

Yes. That's what Dial Prefix is for. If you set up one carrier as "Dial X" and the rest as "Dial 9", "Dial 8", "Dial 7", etc., you can use a different carrier on each campaign, yet another carrier for 3-way calls and (to the point:) yet another carrier for Manual Dial by using the "Dial Prefix", "3-Way Call Dial Prefix", and of course the "Manual Dial Prefix".

Method:

One carrier can be set up with _1NXXNXXXXXX in the dialplan entry.
Another can be set up with _91NXXNXXXXXX
Another can be set up with _81NXXNXXXXXX
Another can be set up with _71NXXNXXXXXX

Now you put X for _1NXXNXXXXXX, 9 for _91NXXNXXXXXX, 8 for _81NXXNXXXXXX, and 7 for _71NXXNXXXXXX in the chosen Dial Prefix field to select that associated carrier for each dial prefix.

You can also set up Failover (so a 2nd carrier is attempted if a call fails).

Contact your carrier to find out why they failed a specific call. Give the carrier the exact date/time/timezone and number called and they should be able to enlighten you as to why they rejected a call.
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Re: Different carriers

Postby macaruchi » Wed May 16, 2018 3:23 pm

-You can also set up Failover (so a 2nd carrier is attempted if a call fails).
Really this is procedure to do , how to do a failover carrier if the call failed so use another carrier to try.

How to do this failover ?

Thks
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ViciBox 7.0.4 | Version:2.14-704a | SVN Version: 3078| DB Schema Version:1566| BUILD: 190312-0928 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
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