Alt Phones With alt tables doesn't work

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Alt Phones With alt tables doesn't work

Postby brando16 » Thu Sep 07, 2017 10:02 am

Hi all,

we are on vicidial more than one year with almost satisfaction, the problem is the dialer call the same number more times just like alt phone.

We use vicidial_list_alt_phones for alt phone and in the campaign detailed view configured EXTENDED_ONLY.

Someone have idea?

thanks in advantages.
Vicibox VERSION: 2.14-580a | BUILD: 161029-2304 | OpenSuSE v.42.1 64-bit | Kernel v.4.1.13 | Asterisk v.11.25.1-vici | DAHDI v.2.10.2 | LibPRI v.1.4.14 | Amfletec VoiceSync v.1.3.8 | ViciDial SVN Trunk v.2.12-533a build 161205-1650 revision 2461
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Re: Alt Phones With alt tables doesn't work

Postby brando16 » Fri Sep 08, 2017 4:05 am

i think that happens when a lead have status N and have more alt number. Is very strange not replicable
Vicibox VERSION: 2.14-580a | BUILD: 161029-2304 | OpenSuSE v.42.1 64-bit | Kernel v.4.1.13 | Asterisk v.11.25.1-vici | DAHDI v.2.10.2 | LibPRI v.1.4.14 | Amfletec VoiceSync v.1.3.8 | ViciDial SVN Trunk v.2.12-533a build 161205-1650 revision 2461
brando16
 
Posts: 88
Joined: Tue Jul 30, 2013 11:00 am

Re: Alt Phones With alt tables doesn't work

Postby williamconley » Thu Sep 14, 2017 4:31 pm

If no one has answered your post, and you post again, it looks like *you* answered your post. The post then disappears from the Unanswered Posts listing and you could end up being ignored for several days. Perhaps longer. IE: That's why I'm getting here now, a full week after your post.

In the future, you should edit your original post if nobody has commented yet. Then it shows as unanswered, still.

Question: Are you using "lead recycling"? If so, turn it off.
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