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VICIBOX not connecting with soft phones
Posted:
Thu Jul 27, 2017 3:40 pmby Ebanezer
I have installed the latest version of vicibox v.7.0.4-170113
when I try login to the campaign the soft phone is ringing but I can't hear the default prompt that you're the only user in this conference please help me with this
Re: VICIBOX not connecting with soft phones
Posted:
Fri Jul 28, 2017 3:17 amby darkeye08
Hi,
If the prompt "You are the currently the only person in this conference" then you are Good to go.
Re: VICIBOX not connecting with soft phones
Posted:
Fri Jul 28, 2017 9:17 amby Ebanezer
sorry typo error I can't hear that msg thats the problem please help me with it
Re: VICIBOX not connecting with soft phones
Posted:
Sun Jul 30, 2017 8:44 pmby darkeye08
You should check the logs if when logging in you will logs that the system is calling the SIP extension. Also you can check if the scripts are all running.
execute: screen -ls -- it should display 11 screens for a stand alone server.
Re: VICIBOX not connecting with soft phones
Posted:
Sun Jul 30, 2017 10:59 pmby c20xh2
What does asterisk -vvvvr say when you try to login ?