What is running on cron that makes all agents logout at 1am?

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What is running on cron that makes all agents logout at 1am?

Postby edrianking » Mon Jun 26, 2017 12:26 pm

I would like to ask if there's something running on cron that makes all agent log out at 1am and they can hear other agents call in their extension? I haven't change anything on cron since I install my Vicidial.

# DO NOT EDIT THIS FILE - edit the master and reinstall.
# (/tmp/rootcron installed on Tue Jun 20 03:39:38 2017)
# (Cronie version 4.2)
### keepalive script for astguiclient processes
* * * * * /usr/share/astguiclient/ADMIN_keepalive_ALL.pl

### Compress log files and remove the really old ones
25 2 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime +1 -print | grep -v \.gz | xargs gzip -9 >/dev/null 2>&1
30 2 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime 1 -print | grep -v \.gz | xargs gzip -9 >/dev/null 2>&1
28 0 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime +30 -print | xargs rm -f
30 0 * * * /usr/bin/find / -maxdepth 1 -name "screenlog.0*" -mtime +30 -print | xargs rm -f

### fix the vicidial_agent_log once every hour and the full day run at night
33 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl
50 0 * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --last-24hours
## uncomment below if using QueueMetrics
#*/5 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --only-qm-live-call-check

### updater for VICIDIAL hopper
* * * * * /usr/share/astguiclient/AST_VDhopper.pl -q

### adjust the GMT offset for the leads in the vicidial_list table
1 1,7 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug --list-settings

### optimize the database tables within the asterisk database
3 1 * * * /usr/share/astguiclient/AST_DB_optimize.pl

### VICIDIAL agent time log weekly and daily summary report generation
2 0 * * 0 /usr/share/astguiclient/AST_agent_week.pl
22 0 * * * /usr/share/astguiclient/AST_agent_day.pl

### VICIDIAL campaign export scripts (OPTIONAL)
#32 0 * * * /usr/share/astguiclient/AST_VDsales_export.pl
#42 0 * * * /usr/share/astguiclient/AST_sourceID_summary_export.pl

### inventory report optional
#1 7 * * * /usr/share/astguiclient/AST_dialer_inventory_snapshot.pl -q --override-24hours

### roll logs monthly on high-volume dialing systems
#30 1 1 * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl

### roll call_log and vicidial_log_extended daily on very high-volume dialing systems
#20 1 * * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl --daily

## uncomment below if using Vtiger
#1 1 * * * /usr/share/astguiclient/Vtiger_optimize_all_tables.pl --quiet

# cleanup of the scheduled callback records
25 0 * * * /usr/share/astguiclient/AST_DB_dead_cb_purge.pl --purge-non-cb --quiet
# removal of duplicate scheduled callback records
#35 0 * * * /usr/share/astguiclient/AST_DB_dead_cb_purge.pl --purge-non-cb --remove-dup-cb --quiet

### inbound email parser should only be active on a single server
* * * * * /usr/share/astguiclient/AST_inbound_email_parser.pl

### flush queue DB table every hour for entries older than 1 hour
11 * * * * /usr/share/astguiclient/AST_flush_DBqueue.pl -q
35 2 * * * /usr/bin/find /var/log/asterisk -maxdepth 1 -type f -mtime +1 -print | grep -v \.gz | xargs gzip -9 >/dev/null 2>&1
40 2 * * * /usr/bin/find /var/log/asterisk -maxdepth 1 -type f -mtime 1 -print | grep -v \.gz | xargs gzip -9 >/dev/null 2>&1
29 0 * * * /usr/bin/find /var/log/asterisk -maxdepth 3 -type f -mtime +30 -print | xargs rm -f

### recording mixing/compressing/ftping scripts
#0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl
1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3
#2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --MP3
#0 1 * * * /usr/share/astguiclient/AST_CRON_audio_4_ftp2.pl --ftp-server=server.ip --ftp-login=user --ftp-pass=pass --ftp-directory=/ --ftp-persistent --ftp-validate --transfer-limit=100000 --list-limit=100000

### remove old recordings more than 7 days old, and delete originals after 1 day
#24 0 * * * /usr/bin/find /var/spool/asterisk/monitorDONE -maxdepth 2 -type f -mtime +7 -print | xargs rm -f
24 1 * * * /usr/bin/find /var/spool/asterisk/monitorDONE/ORIG -maxdepth 2 -type f -mtime +1 -print | xargs rm -f

### kill Hangup script for Asterisk updaters
* * * * * /usr/share/astguiclient/AST_manager_kill_hung_congested.pl

### updater for voicemail
* * * * * /usr/share/astguiclient/AST_vm_update.pl

### updater for conference validator
* * * * * /usr/share/astguiclient/AST_conf_update.pl

### reset several temporary-info tables in the database
2 1 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl

### Reboot nightly to manage asterisk issues and memory leaks - uncomment if issues arise
#30 6 * * * /sbin/reboot

### remove text to speech file more than 4 days old
#20 0 * * * /usr/bin/find /var/lib/asterisk/sounds/tts/ -maxdepth 2 -type f -mtime +4 -print | xargs rm -f

## uncomment below if you want to log agent phone_ip
#*/5 * * * * /usr/share/astguiclient/AST_phone_update.pl --agent-lookup





Thank you.
edrianking
 
Posts: 34
Joined: Sun May 21, 2017 5:24 pm

Re: What is running on cron that makes all agents logout at

Postby mflorell » Mon Jun 26, 2017 7:06 pm

This one:

/usr/share/astguiclient/AST_reset_mysql_vars.pl
mflorell
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Re: What is running on cron that makes all agents logout at

Postby edrianking » Mon Jun 26, 2017 7:08 pm

mflorell wrote:This one:

/usr/share/astguiclient/AST_reset_mysql_vars.pl


Thanks Matt. So is it ok if I just comment this action?

Thanks
edrianking
 
Posts: 34
Joined: Sun May 21, 2017 5:24 pm

Re: What is running on cron that makes all agents logout at

Postby mflorell » Mon Jun 26, 2017 9:21 pm

You should change it to run after-hours. It clears out tables that should be reset every night.
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Re: What is running on cron that makes all agents logout at

Postby edrianking » Tue Jun 27, 2017 11:23 am

Hi Matt,

If I make it to

### reset several temporary-info tables in the database
2 4 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl

does it mean that it would restart at 4am?
edrianking
 
Posts: 34
Joined: Sun May 21, 2017 5:24 pm

Re: What is running on cron that makes all agents logout at

Postby edrianking » Tue Jun 27, 2017 12:17 pm

I think I got it
2 18 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl

I think this will be at 6pm
edrianking
 
Posts: 34
Joined: Sun May 21, 2017 5:24 pm

Re: What is running on cron that makes all agents logout at

Postby mflorell » Tue Jun 27, 2017 6:53 pm

yep, that will run at 6:02pm
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Re: What is running on cron that makes all agents logout at

Postby edrianking » Wed Jun 28, 2017 10:49 am

mflorell wrote:yep, that will run at 6:02pm


Thanks for this Matt.
edrianking
 
Posts: 34
Joined: Sun May 21, 2017 5:24 pm


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